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Development image of Simple Life at Brookfield Vale, BB2

Simple Life at Brookfield Vale, BB2

114.45
1st

Ranked 1st out of 26 in Lancashire

By Simple Life Homes

4.45

(11 reviews)

Adequate transparency

This development has an adequate number of verified resident reviews written in the last 12 months.

Facilities

  • Parking

  • Pet friendly

  • Company logo for Simple Life Homes

See how residents rate this development

11 total reviews

4.45
11 total reviews

This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.

Stats

Overall

4.64

Facilities

4.64

Design

4.36

Location

4.36

Value

4.09

Management

4.18

Viewing 1-5 out of 11

New clean residential property with some aspect that could improve

Angelica (Tenant)

Verified Resident

Sept 2024

Please tell us about the good and bad aspects of living in your local area:

Nearby convenient store, small park and hospital. Has got a bus stop nearby but rarely see bus coming over. Not near good public transport. Important of having own car. Still ongoing construction so can be bit noisy now and then.

How has the building management responded to any problems or issues you have raised:

They have got urgent, non urgent categories when dealing with problems. If problems can be individualized and more communicative that’ll be best. I needed up calling daily for couple of times just to get one issue sorting

Please share one thing (or more) which you wish you had known before you moved in:

In viewing the properties, staff who attended had not be very informative about the properties management process. He had attended merely just for opening up the door and let us have a look around. Wish staff will be more knowledgeable about their buildings

4

Facilities

3

Design

4

Location

3

Value

3

Management

Manager response

Hi Angelica, Thank you for your review of Brookfield Vale! We're sorry to hear that you didn't have the best experience when moving in, due to an issue with your heating, and that the lettings team meeting you for a viewing didn't appear to be forthcoming with information. As we cannot identify you via your review, we would like to invite you to contact us at complaints@simplelifehomes.com, giving us identifiable information so we can look a little closer at the issues you faced. Your feedback is very important to us, and we would like to ensure that any feedback for the team is incorporated in to their training and development. Nonetheless, we are pleased to hear that you would still recommend Simple Life as your landlord and overall you are very happy with your home!

Posted by

Anonymous, Simple Life

Oct 2024


Exactly what I needed

Ahmed (Tenant)

Apr 2024

Please tell us about the good and bad aspects of living in your local area:

Quiet neighbourhood Living in this area offers a plethora of benefits, from its convenient location to its vibrant community atmosphere. Residents enjoy easy access to amenities such as shopping centers, restaurants, and recreational facilities. The neighborhood is known for its excellent schools, safe streets, and lush parks, making it ideal for families.

How has the building management responded to any problems or issues you have raised:

Didn’t have a problem till now Hopefully won’t need it

Please share one thing (or more) which you wish you had known before you moved in:

Before moving to my new home, I wish I had known more about the local climate patterns. Understanding the seasonal changes and weather fluctuations would have helped me better prepare for any adjustments needed in terms of clothing, outdoor activities, and home maintenance.

4

Facilities

5

Design

5

Location

4

Value

5

Management

Manager response

Thank you for your wonderful review Ahmed, your comments are really helpful and appreciated!

Posted by

Anonymous, Simple Life Team

May 2024


Simple Life is home away from home.

Phel (Tenant)

Verified Resident

Apr 2024

Please tell us about the good and bad aspects of living in your local area:

There aren’t much local shops around, so we have to travel quite a distance to get things needed. The area is quiet, peaceful. It’s also far to the train station and just 1 bus goes through here so you need to plan your time around that if you don’t have your personal car. Parking is okay, bin collection is also okay. There’s little to no interaction between neighbors. Everyone just does their thing.

How has the building management responded to any problems or issues you have raised:

They’ve been proactive when messages are sent to them. And when we follow up with them on the building contractors, they immediately address this.

Please share one thing (or more) which you wish you had known before you moved in:

I do not have anything I wish I had known before moving in.

4

Facilities

3

Design

3

Location

3

Value

3

Management

Manager response

Thank you for your feedback Phel!

Posted by

Anonymous, Simple Life Team

May 2024

Review image for review 00422378-eb9b-4b0c-afff-734d65c6d362

Nice property

Mohaimen A (Tenant)

Verified Resident

Apr 2024

Please tell us about the good and bad aspects of living in your local area:

The quality of the house is nice . It’s really a comprehensive property . It’s just one problem regarding the public transport links . The buses are rarely come to our area .

How has the building management responded to any problems or issues you have raised:

It was good They usually sort it And they repair most of the issues

Please share one thing (or more) which you wish you had known before you moved in:

Nothing specific Try to know all the facilities of the area when you move

5

Facilities

4

Design

4

Location

4

Value

5

Management

Manager response

Thank you for your wonderful review Mohaimen!

Posted by

Anonymous, Simple Life Team

May 2024


Excellent homes

Jessica C (Tenant)

Verified Resident

Apr 2024

Please tell us about the good and bad aspects of living in your local area:

Loved every second in my new home. Plenty of shops nearby and places to walk my dog. Very quiet street with friendly neighbours and a lovely view of the Pennines. Unfortunately the public transport has been little to none in the area for a number of years but hoping that changes with the new development coming to the area.

How has the building management responded to any problems or issues you have raised:

The admin team have been excellent. I noticed a leak coming through the living room ceiling. However, the contractor/plumber hasn't been in contact and tends to just arrive unannounced.

Please share one thing (or more) which you wish you had known before you moved in:

That although the rent may appear high for the area, it is more than worth it for the property and how cost efficient it is.

5

Facilities

5

Design

5

Location

5

Value

4

Management

Manager response

Thank you for your review Jessica! We really appreciate your comments!

Posted by

Anonymous, Simple Life Team

May 2024

Review image for review ffbaa6b4-f3aa-40f0-8a62-de22e6df80e7

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These reviews are the subjective opinion of a HomeViews user and not of HomeViews

Simple Life at Brookfield Vale, BB2

1st

Ranked 1st out of 26 in Lancashire

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