Simple Life at Milard Grange, LU5
213.66Ranked 9th out of 9 in Bedfordshire
3.66
Poor transparency
This development has a low number of verified resident reviews written in the last 12 months.
Facilities
Communal gardens
Onsite maintenance
Parking
Pet friendly
Communal gardens
Onsite maintenance
Parking
Pet friendly
Awards
Location Award: 2022
Facilities
Communal gardens
Onsite maintenance
Parking
Pet friendly
Communal gardens
Onsite maintenance
Parking
Pet friendly
Awards
Location Award: 2022
See how residents rate this development
21 total reviews
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
Stats
Overall
3.81
Facilities
3.24
Design
4.10
Location
4.19
Value
3.43
Management
3.10
Viewing 1-5 out of 21
Manjira B (Tenant)
Verified Resident
Simple Life at Milard Grange, LU5
Mar 2024
Like the growing pace of community
Manjira B (Tenant)
Verified Resident
Simple Life at Milard Grange, LU5
Mar 2024
Please tell us about the good and bad aspects of living in your local area:
It's fast developing and shaping up as a community space. Transport needs to improve a bit but other facilities are brilliant.
How has the building management responded to any problems or issues you have raised:
Mostly Answered in a short timeframe, there was an issue close to Christmas and it was handled with urgency, definitely commendable.
Please share one thing (or more) which you wish you had known before you moved in:
The schools being quite far for walking and the ever growing traffic congestion on local roads
Facilities
Design
Location
Value
Management
Manager response
Thank you for your wonderful review Manjira!
Posted by
Anonymous, Simple Life Team
Mar 2024
Kellie H (Tenant)
Verified Resident
Simple Life at Milard Grange, LU5
Mar 2024
We love our home!
Kellie H (Tenant)
Verified Resident
Simple Life at Milard Grange, LU5
Mar 2024
Please tell us about the good and bad aspects of living in your local area:
The estate is now growing but not only with occupants but also with shops and amenities, it’s great to see. Building work still continues to improve the estate, I look forward to seeing it finished one day!
How has the building management responded to any problems or issues you have raised:
The work gets carried out eventually but we understand the process they have to go through
Please share one thing (or more) which you wish you had known before you moved in:
I wish I’d known it would take 3 years to get a local shop and I wish I’d known the school which was planned would be cancelled however I wouldn’t change where we live. We have adapted
Facilities
Design
Location
Value
Management
Manager response
Thank you for your review of Milard Grange Kellie! We're so pleased to hear you're enjoying your development and home with Simple Life.
Posted by
Anonymous, Simple Life Team
Mar 2024
hayley green (Tenant)
Verified Resident
Simple Life at Milard Grange, LU5
Mar 2024
Nice house and area, poor services too many issues in the house
hayley green (Tenant)
Verified Resident
Simple Life at Milard Grange, LU5
Mar 2024
Please tell us about the good and bad aspects of living in your local area:
Local shop only just opened nearly 18 months past original date, lack of communication from developers
How has the building management responded to any problems or issues you have raised:
With a poor response with nothing resolved at all, poor communication
Please share one thing (or more) which you wish you had known before you moved in:
Nice area, people moan about motorcycles but I don’t hear them Good community
Facilities
Design
Location
Value
Management
Manager response
Dear Hayley, Thank you for your review and honest feedback. We’re sorry for the delays you are facing for your washing machine to be repaired. As you have outlined in your review, we had hoped this would be repaired sooner, however, this has flagged to us that due to the design/ layout of the kitchen, this is causing obstruction for the removal of the appliance and has meant that extra work is required to complete the repair. Although this has caused some issues for you, it has provided us with some valuable feedback for the spec of our houses which will be fedback to the relevant teams for our future homes. We can also see that you were of course told that we would reimburse you for your laundrette bills in the meantime – we’re just waiting for the receipts as requested on the maintenance portal in order for these refunds to be made. Typically we would wait for completion of the repair before issuing the reimbursement. Please continue to collate your receipts for your record, these will be required with the conclusion of the repair. Since leaving this review, contractors have been chased and a member of the maintenance team should be able to update you very shortly. Thank you for your patience and cooperation.
Posted by
Anonymous, Simple Life Team
Mar 2024
Benjamin (Tenant)
Verified Resident
Simple Life at Milard Grange, LU5
Jun 2023
Excellent
Benjamin (Tenant)
Verified Resident
Simple Life at Milard Grange, LU5
Jun 2023
Please tell us about the good and bad aspects of living in your local area:
It is a nice place to live in . The only downside is that we haven't got a local shop yet and road surface is not done properly.
How has the building management responded to any problems or issues you have raised:
No problem raised yet as I am quite new in this development
Please share one thing (or more) which you wish you had known before you moved in:
How nice is it to live in a brand new build house.
Facilities
Design
Location
Value
Management
Manager response
Thank you for your wonderful review Benjamin! We're delighted to hear that you're happy with your home at Milard Grange!
Posted by
Anonymous, Simple Life Team
Jun 2023
Mark (Tenant)
Verified Resident
Simple Life at Milard Grange, LU5
Jun 2023
I wouldn't buy a house here!
Mark (Tenant)
Verified Resident
Simple Life at Milard Grange, LU5
Jun 2023
Please tell us about the good and bad aspects of living in your local area:
No local shops other than a Domino's Pizza & a small overpriced coffee shop. There are no pubs or shops on the whole development, should have had a Fish & Chip shop & a Coop by now but cant see that happening now. The houses are ok, poorly put together with many issues but made to look pretty. I don't use local transport but I have seen the occasional bus, bin collections fine every week alternating between normal refuge & recycling bins. I rent through Simple Life. Possibly the worst rental company I've ever come across. Rent is excessive for what you get, getting deposit back from last property was a nightmare, had to use TDS scheme to resolve in my favour. Getting repairs done is an absolute joke & you have to be relentless with them to get anything done. Position wise, it suits my needs for work & to be honest, that's the main reason I'm here. This Countryside site is a red site, which means throw the houses up & sort the snagging out when they move in & not before. A lot of people have had major issues, I feel sorry for those who have purchased rather than renting. Kids on motorbikes constantly charge about, as this development is close to Houghton Regis this is hardly surprising. I personally look forward to moving away to somewhere much more pleasant, but like I've said it suits me for work. I strongly recommend security cameras. The open spaces are left in a mess, I don't know who looks after cutting grass verges etc, but it's a very poor standard. Other than all the above its a wonderful place to live....Thank you
How has the building management responded to any problems or issues you have raised:
Very poor to appalling. Never make appointments, just turn up, absolute nightmare getting anything fixed
Please share one thing (or more) which you wish you had known before you moved in:
You are not allowed to view any Simple Life property but you have to pay the deposit!
Facilities
Design
Location
Value
Management
Manager response
Hi Mark, Thank you for your feedback. Although we are unable to identify you via Home Views, we have had a look at our records and we believe we have been able to locate your tenancy based on the information outlined in your review. We’re sad to hear that you do not like the location of Milard Grange and the facilities existing within the development. As you will be aware, this is a large regeneration project with multiple tenures and house building partners, so we are hopeful that in due course, further shops and convenience stores will be available, however this is outside of Simple Life’s control. We’re surprised to read that you feel this way about us, particularly as you previously rented with us and chose to rent another property with us. From looking at your records we really are sorry ad sympathise with the delays you have faced regarding some maintenance works, particularly in your first property, where we had to rely on the housebuilder to fix some issues as the property was within warranty. The housebuilder took much longer than we feel is acceptable and this isn’t in line with our service expectations for our residents. However, we’re pleased to see that you recently raised a new issue which was closed out within a day. We can see that you were not happy with the deductions to your deposit for your last property, but as we have discussed in detail previously, large works has been carried out, particularly to your garden without appropriate consent from us. We’d also like to take this opportunity to confirm, that we do offer viewings for our properties – often if a home is under construction, we are unable to conduct viewings prior to taking applications, until we receive handover of the property from the housebuilder. Unfortunately this is unavoidable and standard in the new build space, however we do our best to offer as much information as possible including, images, CGIs, walk through videos where possible and floorplans, along with all room measurements.
Posted by
Anonymous, Simple Life Team
Jun 2023
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews
Simple Life at Milard Grange, LU5
Ranked 9th out of 9 in Bedfordshire