Simple Life at Ward's Keep, WS10
374.19Ranked 54th out of 122 in West Midlands
4.19
Poor transparency
This development has a low number of verified resident reviews written in the last 12 months.
Facilities
Communal gardens
Onsite maintenance
Parking
Pet friendly
Communal gardens
Onsite maintenance
Parking
Pet friendly
Awards
Excellence Award: 2022
Design Award: 2022
Facilities
Communal gardens
Onsite maintenance
Parking
Pet friendly
Communal gardens
Onsite maintenance
Parking
Pet friendly
Awards
Excellence Award: 2022
Design Award: 2022
See how residents rate this development
37 total reviews
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
Stats
Overall
4.41
Facilities
4.03
Design
4.24
Location
4.03
Value
3.97
Management
3.86
Viewing 1-5 out of 37
Mussa (Tenant)
Verified Resident
Simple Life at Ward's Keep, WS10
Jul 2021
Amazing
Mussa (Tenant)
Verified Resident
Simple Life at Ward's Keep, WS10
Jul 2021
Please tell us about the good and bad aspects of living in your local area:
Is a good area feel safe to live here
How has the building management responded to any problems or issues you have raised:
Friendly, reliable and approachable, he never failed to either pick up the phone or ring back and helpfully acted as an intermediary between me and my vendor's slow solicitor! He helped make the whole experience a little less stressful.
Please share one thing (or more) which you wish you had known before you moved in:
Friendly, reliable and approachable, he never failed to either pick up the phone or ring back and helpfully acted as an intermediary between me and my vendor's slow solicitor! He helped make the whole experience a little less stressful.
Facilities
Design
Location
Value
Management
Ritchie (Tenant)
Verified Resident
Simple Life at Ward's Keep, WS10
Aug 2022
Happy with the property and property management.
Ritchie (Tenant)
Verified Resident
Simple Life at Ward's Keep, WS10
Aug 2022
Please tell us about the good and bad aspects of living in your local area:
We are happy living on the development which is relatively peaceful. We have recently had trouble with fires being started in an old building near to the canal. One of our concerns is with the front and side garden maintenance which is very poor. More care and attention is needed by the company which does this as their attention is poor.
How has the building management responded to any problems or issues you have raised:
Any issues have been dealt with reasonably quickly and efficiently
Please share one thing (or more) which you wish you had known before you moved in:
Can’t think of anything for this category. All ok
Facilities
Design
Location
Value
Management
Manager response
Hi Ritchie, Thank you for your review! We're pleased to read that you are happy with Simple Life's services. We note your comments regarding the grounds maintenance contractors and we will be sure to feed this back to them for improvement.
Posted by
Anonymous, Simple Life Team
Oct 2022
Sam S (Tenant)
Verified Resident
Simple Life at Ward's Keep, WS10
Aug 2022
It will do.
Sam S (Tenant)
Verified Resident
Simple Life at Ward's Keep, WS10
Aug 2022
Please tell us about the good and bad aspects of living in your local area:
It’s a very run down area with very few amenities in walking distance. Not very comfortable walking around at night. Bus stop is very close by but tram links are a good 30 minute walk away. Parking can get tricky but good job we have driveways.
How has the building management responded to any problems or issues you have raised:
Through the fixflo system which is online which is ok.
Please share one thing (or more) which you wish you had known before you moved in:
Because they’re new estates there are no show homes to see which is annoying. Wish I’d have known more about the area as may have looked elsewhere but they know they’ve got you with a new build.
Facilities
Design
Location
Value
Management
Manager response
Hi Sam, Thank you for taking the time to leave a review for Simple Life. Just to be be clear, Simple Life is your landlord - we are a build to rent specialist, so you are renting from a corporate landlord. As industry standard and outlined in your tenancy agreement, your rent will be reviewed once per year. We appreciate the current climate is difficult for everyone, so during Covid, we stopped all rent increases for a year. Whilst we inevitably have to increase rents in line with the market, please rest assured that we do always consider this carefully and ensure our rents are fair and comparable to rents in the local area. We can see that you are not so satisfied with the local area. As your current tenancy term comes to an end, please do et in touch with us as we would be happy to look for another Simple Life home for you in an area that suits you.
Posted by
Anonymous, Simple Life Team
Sept 2022
Cherry Yung (Tenant)
Verified Resident
Simple Life at Ward's Keep, WS10
Aug 2022
Comfortable and peaceful home
Cherry Yung (Tenant)
Verified Resident
Simple Life at Ward's Keep, WS10
Aug 2022
Please tell us about the good and bad aspects of living in your local area:
It's quite convenient to local shops and restaurants, just about 5-minute drive, but a bit far away from the nearest train station. Our neighbours have at least 2 cars parking on the road apart from their own driveway, as we are in the middle of terrace house, it sometimes gets so difficult to park our car. Hope Simplelife could sort that out.
How has the building management responded to any problems or issues you have raised:
There were a lot of issues with the house when we moved in, it took around couple months to sort things out.
Please share one thing (or more) which you wish you had known before you moved in:
As we didn't get the chance to view the property before moving in, some of the major issues affected us, e.g. not enough water pressure causing no proper shower. It would be better if the landlord could fix all things before letting the property.
Facilities
Design
Location
Value
Management
Manager response
Hi Cherry, Thank you for your review of Ward's Keep. We're pleased to hear that you're happy in your home. We're more than happy to speak to your neighbours about the parking situation - please just get in touch with your Asset Manager so we are able to identify you and your exact property. Additionally, we're sorry you faced some maintenance issues once you moved in. As you will have seen, we do a property MOT prior to new residents moving in - this helps to mitigate the risk of residents having to report maintenance snags upon move in, so we will feedback water pressure as a possible addition for future. Thank you for your helpful feedback.
Posted by
Anonymous, Simple Life Team
Aug 2022
Anonymous (Tenant)
Verified Resident
Simple Life at Ward's Keep, WS10
Aug 2022
Property management for health and safety
Anonymous (Tenant)
Verified Resident
Simple Life at Ward's Keep, WS10
Aug 2022
Please tell us about the good and bad aspects of living in your local area:
There are alot of young kids that do not live on this development but like to ride their nosy quad bikes on our street at odd times which is really disturbing
How has the building management responded to any problems or issues you have raised:
We have reported this plants issue ever since we moved in into this property but nothing has been done to it so far
Please share one thing (or more) which you wish you had known before you moved in:
Its a lovely neighbourhood to live in and not much issues around
Facilities
Design
Location
Value
Management
Manager response
Hello, Thank you for taking the time to leave a review and for recommending Simple Life as your landlord. We appreciate that the lavender must be of an inconvenience to you. As you have written anonymously on Home Views, we'd really appreciate it if you could get back in touch with us via our Head of BTR, Adam, who will look in to this further for you: Adam.stephenson@simplelifehomes.co.uk
Posted by
Anonymous, Simple Life Team
Aug 2022
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews
Simple Life at Ward's Keep, WS10
Ranked 54th out of 122 in West Midlands