X1 The Quarter, L8

I was extremely underwhelmed as soon as I moved in. I had a whole in my bath which hadn’t been filled but painted over with wall paint. My furniture was broken and not glued or even taped, but again the breaks were painted over? The paint job of the actual walls was poor it had been splattered all over my doors and cupboards, like someone had just chucked paint around. There was a hole between my floor and the skirting boards in my kitchen. Cupboards/ under bed drawers were full of hair and fluff. And a blind was missing, which I had been told would be fitted within a month of my being there but when I moved out a year later, still hadn’t been fitted despite me reaching out multiple times. Oh, and there was mold growing behind my wardrobe. I had reported all on my inventory report when moving it but didn’t make any fuss about it, just got on with it. When I moved out, I left it in a much better condition than when I got it, I have cleaned every drawer, cupboard and skirting board. Hoovered and mopped and it was spotless. Replaced all smoke alarm batteries and repainted all cleaned all walls (bar one behind the front door which was very small and needed a repaint that i was happy to pay for) Upon moving out I was charged £350+. £17 for a new smoke battery, and 100+ for a full flat repaint and 100+ for a full deep clean. I had tried to dispute these charges and suggested £150 total payment as it didn’t need a full flat repaint, deep clean and £17 for a smoke battery is crazy! But the landlord rejected this and then next step would have to be for me to pay to take to a tribunal. The whole experience of the flat was extremely poor especially when I was living alone in a 1 bed paying £875 without bills. I expected much more and after the condition of the flat and whole experience would never recommended to anyone.

Good: location, baltic triangle is gr8. Most security guards are sound. Bad:no car parking consideration for residents as more apartments get built. Post, parcel theft regular, estate managers know about this yet do nothing to improve facilities or security of property with doors left broken and easy access to building . drug dealers operate in area. unlicensed AirBnB tenants go unvetted causing risk to tenants whilst having hen and stag parties . Grounds are safety risk with broken slabs everywhere never repaired & no annual checks on apartments to assess every since X1 took over. Worryingly, cladding has been pulled from newly built apartments suggesting they aren't fire safe

my location where I live is very good, lots of greenery, peace, close to the river, the best location for living and living, my management of the property is X1, I thin is one of the best agencies in Liverpool, always. Help, any problem always sorted, I recommend to everyone one

The 1bed flat itself is a decent design and spacious with lots of storage. A big negative for me is that the windows slam open and shut whenever it is windy which is at least 50% of the time. There is always a strong breeze inside the building which combined with the wood flooring means it gets dusty quick.

These apartments are beautifully designed with modern appliances and lots of big windows for light. There is a gym included with my rent which is very convenient, and a post room to store parcels which is ideal when not home to receive post.