A guide to living in Croydon

Please tell us about the good and bad aspects of living in your local area:

The building is located in proximity to East Croydon Station, local amenities, and Boxpark. The area is lively and vibrant, especially with having Starbucks and Triscle restaurant located on the same street. However, the downside is the noticeable homelessness activity in the area.

How has the building management responded to any problems or issues you have raised:

Yes. My queries have been listened to and attended to.

Please share one thing (or more) which you wish you had known before you moved in:

The utility bills are on the higher side but not unmanageable.

Please tell us about the good and bad aspects of living in your local area:

Got booted out a couple of years ago as I demanded they do some repair before upping the rent. They never did and still haven't refunded my deposit as I refused their extra bill for "utilities and internet" which is paid separately. Also they only tell you when you are in that you can't choose electricity supplier as there is a contract on the building. (Is that even legal?)

Please share one thing (or more) which you wish you had known before you moved in:

Secure entrance did't work and homeless people were sleeping in the stairwell.

What is the best feature of your home:

It looks good until you move in. The damp and dirt is astounding. They never cleaned the flat before me moving in. There was rotting food there that had been there a month before.

Please tell us about the good and bad aspects of living in your local area:

Everything has been great, we knew Croydon well before moving into ten degrees so we knew that we’d love it but ten degrees is a level above any other accommodation in the area

How has the building management responded to any problems or issues you have raised:

They’ve been very quick to respond if there has been any issues but there hasn’t really been any issues to raise

Please share one thing (or more) which you wish you had known before you moved in:

To have been able to see the exact flat we moved into before moving in so we could have seen what the view would have been. And to have known about the signal being poor inside the flats

Please tell us about the good and bad aspects of living in your local area:

The good aspect is that the building is very well located, it’s right opposite East Croydon station and a walk down to the town centre, as well as being right next to the bus stop and tram stop. The town centre has pretty much everything you need from food, to clothing and etc.

How has the building management responded to any problems or issues you have raised:

Having been here 4 years, the building management always responded well to all my issues raised other than once they attended quite late to my request but when they did it was resolved quickly

Please share one thing (or more) which you wish you had known before you moved in:

This question does not really applies to me, I can’t think of anything that I would wish I knew before I moved in

Please tell us about the good and bad aspects of living in your local area:

The best aspect of living in the local area is that I can travel anywhere as train stations are everywhere. The bad is that BoxPark can be a bit loud on days where I would want to rest.

How has the building management responded to any problems or issues you have raised:

I’ve only have 2 issues whilst being here and both were addressed immediately.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I realised how loud it can get on event nights at BoxPark.