A guide to living in North London

Please tell us about the good and bad aspects of living in your local area:

There’s so much to see and do in KX, we love it here. Easy access to the City and most shops are pet friendly.

How has the building management responded to any problems or issues you have raised:

My apartment was experiencing a significant heating issue that disrupted our living conditions. The facilities manager Amir responded promptly to our service request and took immediate action to address the problem. His professionalism, efficiency, and courteous demeanor were exemplary. He kept us informed throughout the process and ensured minimal disruption. Thanks to his hard work and dedication, the issue was resolved quickly and effectively. His commitment to providing excellent service is truly commendable and reflects that of the whole team in Author.

Please share one thing (or more) which you wish you had known before you moved in:

I wish i knew about Author and Kings Cross sooner!

Please tell us about the good and bad aspects of living in your local area:

The location is really good, close to a station and loads of shops. There’s also a coffee shop downstairs of our building which is really convenient. It can be a bit rough as it is Tottenham, with phone snatching and homeless by the local station.

How has the building management responded to any problems or issues you have raised:

Imran, Kitti, Alex and benedek are my main go to’s at Gessner. They’re always so helpful and polite and friendly. Imran especially has gone above and beyond to solve my queries at Gessner and since Benedek has joined, he has also been really helpful. The team is an A team!

Please share one thing (or more) which you wish you had known before you moved in:

I haven’t quite figured out the maintenance service, there’s a few things I’d need touching up in the flat.

Please tell us about the good and bad aspects of living in your local area:

The apartment is very close to the subway station and bus stops, and the transportation is very convenient. It's just that the security around the subway station is not very good, and I was robbed of my phone near the train station at the end of November. It would be nice if we could add one more yoga class to the apartment to have more options.

How has the building management responded to any problems or issues you have raised:

When I sent an email to the apartment with any questions, the apartment responded to me in a timely manner. I thought it would be nice to put the link to paying utilities in the way of life app. This makes it easy for tenants to pay their utility bills without missing out.

Please share one thing (or more) which you wish you had known before you moved in:

If possible, I would like to know roughly how much extra utilities I have to pay each month before moving in, so that I have a number in mind.

Please tell us about the good and bad aspects of living in your local area:

Local area positives: Close to Tottenham Hale station Hot yoga available nearby Tottenham Hale retail park Downs Lane tennis court nearby Negatives Would not necessarily go out of my way to walk in the park post sunset Not a lot of free parking availability

How has the building management responded to any problems or issues you have raised:

Generally fine - issue with the Way of life app address which has meant that I have had to email wayoflife directly rather than my complaint being registered in the app.

Please share one thing (or more) which you wish you had known before you moved in:

Some issues with parcels - more space needs to be created for the number of parcels that tenants order. Lovely space to make a flat a home. Improvements: More safe space for parcels. Ability to control music or in fact volume of music I think should be lower in the communal areas specifically the Orangery as it is mainly used as a work from home space. Hand sanitizer dispenser in the bin room. I had this at my previous building and it was such a thoughtful and useful feature.

Please tell us about the good and bad aspects of living in your local area:

Amazing transport links via archway tube station and an endless array of shops on your doorsteps makes going about your day very easy.

How has the building management responded to any problems or issues you have raised:

I recently had maintenance work completed in my apartment and the process was absolutely incredible, sabir was professional, polite and very skilled in the work he did , I was very pleased how everything went from start to finish.

Please share one thing (or more) which you wish you had known before you moved in:

Before you move to vantage point it’s difficult to see the amount of shops / restaurants within a walking distance, so it’s good to keep that in mind when considering moving there.