Please tell us about the good and bad aspects of living in your local area:

Great location and the property looks fantastic. Clean in the main areas just the car parking which is filthy with Xmas tree in the stairwell since December and urine from dogs everywhere

How has the building management responded to any problems or issues you have raised:

When I did have a problem it was resolved but this was when I first moved in when things were quiet and was more manageable.

Please share one thing (or more) which you wish you had known before you moved in:

The staff turnover being so high. Even had one staff member knock on my door at 3am and then realised he got the wrong apartment ..

Please tell us about the good and bad aspects of living in your local area:

Good: close to the shops, close to city centre so easy to get home after a day/night out! Easy to get to the supermarkets. Bad: students can be noisy

How has the building management responded to any problems or issues you have raised:

Very swiftly and efficiently, Craig from maintenance always gives great service and always happy to help. Abbie is super helpful also, and so kind, going above and beyond to ensure the resident experience is as best as it could be.

Please share one thing (or more) which you wish you had known before you moved in:

There is nothing that came unexpected to me - all had been explained to me.

Please tell us about the good and bad aspects of living in your local area:

Living in Cortland, located on Broad Street in Birmingham, is an excellent experience overall. The area is vibrant and bustling, offering a fantastic range of shops, restaurants, and bars. You’ll find plenty of dining options catering to different tastes, as well as lively nightlife that makes it an exciting place to live. The local open spaces, like nearby parks, provide a nice balance to the urban environment, giving residents a chance to relax and unwind. Transport links are exceptional, with frequent buses, a nearby tram stop, and easy access to Birmingham's main train stations, making travel incredibly convenient. Living on Broad Street means being at the heart of the city’s activities, but the modern design of Cortland ensures that noise and disturbance are minimal. The area is well-maintained, parking facilities are available, and bin collections are prompt and reliable. Overall, Cortland combines luxury living with the convenience of city life, making it an outstanding choice for residents.

How has the building management responded to any problems or issues you have raised:

The building management has been highly responsive and professional, addressing any issues promptly and ensuring residents' satisfaction.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how fantastic the sense of community is here and how helpful the building management team would be. The vibrant energy of Broad Street adds to the excitement of living in the heart of the city, and the top-notch amenities truly enhance the experience!

Please tell us about the good and bad aspects of living in your local area:

The local area is great, very central yet tucked away from the hustle and bustle. You have Victoria train station only a 5 minute walk away to connect you further afield and out the city. If you have a car there is parking at Cortland or several secure car parks close by too. The best thing is although you are in the city there is no major noise which is an added bonus!

How has the building management responded to any problems or issues you have raised:

Yes absolutely, this is always done in quick turnaround too and nothing is too much to ask, the team are always willing to help and resolve any problems or issues you may have

Please share one thing (or more) which you wish you had known before you moved in:

I wish we viewed the property in person and chose a city facing apartment that would’ve the only thing that would top our experience off here!

Please tell us about the good and bad aspects of living in your local area:

Missing some food shops and car parking and more security. Development is great, as has regular cleaning.

How has the building management responded to any problems or issues you have raised:

Pretty quick. Flat requires refresh, as we have been living here for the last 4 years. Is normal maintenance.

Please share one thing (or more) which you wish you had known before you moved in:

Expenses on EON heating. More regular gardening outside.