Please tell us about the good and bad aspects of living in your local area:

Good: nice modern social areas and flats, staff are very friendly, very simple to contact building management, good facilities, very quiet in the flats. Bad: some facilities can be out of action at times and sometimes take time to be fixed for example the cinema rooms. The wifi supplier isn’t the most reliable, not really the developments fault though. The post room isn’t the best

How has the building management responded to any problems or issues you have raised:

I haven’t really had my issues but the ones I have were dealt with accordingly

Please share one thing (or more) which you wish you had known before you moved in:

The wifi supplier ‘internety’ are a bit unreliable which isn’t great when you work from home

Please tell us about the good and bad aspects of living in your local area:

Good building terrible management only night manager Will helps. Day staff always rude Parking to expensive

Please share one thing (or more) which you wish you had known before you moved in:

When we have problem Day staff always say call to our agency. Only night guy Will come to our apartment and fix problem

What is the best feature of your home:

Outstanding service from Will he is friendly and helpful not like others

Please tell us about the good and bad aspects of living in your local area:

Very good location in Manchester close to shops and centre and school The apartment is big size and comfortable

Please share one thing (or more) which you wish you had known before you moved in:

Windows not opening in big room only bedrooms Day staff useless only say they contact someone else to fix problems and say nothing they can do Only Will always helps

What is the best feature of your home:

Night concierge Will is wonderful and friendly we wish to see him during the day

Please tell us about the good and bad aspects of living in your local area:

I have to say location is the best valuable advantages of living at this accommodation Outstanding service from Will , his consistency and reliability when dealing with any problems we had was amazing We appreciated his efforts and tye way he made us felt safe and we could trust him

Please share one thing (or more) which you wish you had known before you moved in:

No discount on car park is expensive No onsite management to respond to our complaints No proper ventilation system it's major issue we faced

What is the best feature of your home:

Location is perfect we couldn't ask for better one Very secure with wonderful night staff Will who was the best concierge

Please tell us about the good and bad aspects of living in your local area:

There are some local groceries around Asda but not many restaurants Very close to our university Good area to live in feel safe coming back at early hours on the morning

Please share one thing (or more) which you wish you had known before you moved in:

No onsite maintenance as we have to wait months till things get fixed No onsite management to speak to when we have some issues Unfriendly and very unhelpful receptionists during the day , they barely smile and only choose few students to talk to while ignoring us and my friends , they are rude

What is the best feature of your home:

Very secure place with concierge 24/7 Only 5 minutes to university which is it's great bonus , save us much time , no need to worry about traffic, parking Service we received from Will the night receptionist was excellent, always help us with everything we asked for, he is very funny and made my friends feel welcomed He remembered all their names anytime they came to visit us Thank you Will for your amazing customer service