Countryside
L&Q
Acton Gardens, W3
403.68Ranked 10th out of 12 in Acton
By Countryside & L&Q
3.68
Poor transparency
This development has a low number of verified resident reviews written in the last 12 months.
Facilities
Parking
Parking
Facilities
Parking
Parking
Countryside
L&Q
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See how residents rate this development
40 total reviews
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
Stats
Overall
3.75
Facilities
3.80
Design
3.77
Location
4.33
Value
3.38
Management
2.98
Viewing 1-5 out of 40
Ollie B (Shared Owner)
Verified Resident
Acton Gardens, W3
May 2024
I have no complaints about the design of my flat or the buildings
Ollie B (Shared Owner)
Verified Resident
Acton Gardens, W3
May 2024
Please tell us about the good and bad aspects of living in your local area:
I have now been in my flat for over two years and I absolutely love it. Chiswick high street is a 10 minute walk, as is Acton town centre. The transport links via tube and bus are brilliant, London is extremely accessible from either Acton Town or South Acton stations. I have seen very little anti-social behaviour during my time here and feel very comfortable living here.
Please share one thing (or more) which you wish you had known before you moved in:
The under-floor heating - if left off for a long period of time - can stop working. This is especially frustrating in winter as the heating hasn't been on over summer and has required a fix both years. The heating pump can become stuck if not used regularly and the advice from the engineer is to run the heating at least once a week, even in summer.
What is the best feature of your home:
My space feels very comfortable, it is a nice spacious one-bed flag and the bathroom, living room and bedroom are all perfect in my opinion.
Facilities
Design
Location
Value
Management
Manager response
Thank you so much for your review – we are so pleased you like the design and location of your new home.
Posted by
L&Q, Customer Service Team
Aug 2024
Gabe (Tenant)
Verified Resident
Acton Gardens, W3
Apr 2024
Used to be great now it's just OK due to the price increases
Gabe (Tenant)
Verified Resident
Acton Gardens, W3
Apr 2024
Please tell us about the good and bad aspects of living in your local area:
Living in my local area is alright, but it's not exactly thrilling. The range of shops and restaurants is decent, but nothing extraordinary. There are enough options to satisfy basic needs, but don't expect any culinary adventures. Bars offer a decent night out, but they lack the charm of more vibrant neighborhoods. Transport links are the saving grace here. The location is convenient for London-based folks, with easy access to buses and trains. However, occasional delays and overcrowding can be a hassle. As for living on my street, parking availability is hit or miss. There's noticeable traffic noise, which can be bothersome at times. Overall, it's an okay place to live, but don't expect anything amazing.
Please share one thing (or more) which you wish you had known before you moved in:
One thing I wish I had known before moving in is the impact of traffic on air quality and dust levels in the area. During the viewing, the neighborhood may have seemed peaceful, but the reality of daily life in the development includes exposure to increased dust and air pollution from nearby roads. It's something to consider for anyone concerned about respiratory health or overall well-being, as it can affect the comfort and enjoyment of living in the area. Additionally, the constant rise in property prices was unexpected, indicating the desirability of the location but also raising questions about long-term affordability and future investment potential.
What is the best feature of your home:
The best feature of my home is its spacious and sunlit living room.
Facilities
Design
Location
Value
Management
sam s (Owner)
Acton Gardens, W3
May 2023
if LQ do not improve their service I really don't advise people to buy
sam s (Owner)
Acton Gardens, W3
May 2023
Please tell us about the good and bad aspects of living in your local area:
Shops are very limited. no banks within 3 miles. street one side walk is beautiful on side walk across buildings really bad there is actually no side walk .transportation very good
How has the building management responded to any problems or issues you have raised:
Maintenance great, other issues they wash there hand and ask to deal with LQ
Please share one thing (or more) which you wish you had known before you moved in:
I should read LQ reviews before buying . Before you buy read LQ reviews
Facilities
Design
Location
Value
Management
Manager response
We are very sorry to hear you had problems with anti social behaviour and management of the development. Please contact us at lqdirect@lqgroup.org.uk (with Homeviews in the subject line) and a dedicated agent will do their best to assist.
Posted by
L&Q, Customer Service Team
Aug 2023
F (Shared Owner)
Verified Resident
Acton Gardens, W3
Dec 2022
Great area and nice flats
F (Shared Owner)
Verified Resident
Acton Gardens, W3
Dec 2022
Please tell us about the good and bad aspects of living in your local area:
Very good for public transport, just beside overground station and close to a couple of underground stations too. Parking is not great so better for those who do not own a car. Development is very close to a couple of green areas so it is quite and residential but also have a local supermarket nearby, close to Acton and Chiswick High Rd so lots of options for food and shopping. Area is great.
How has the building management responded to any problems or issues you have raised:
They acknowledge issues and try to resolve although not always as quick as you would like and for more complicated matters you might need to chase a few times to get things done.
Please share one thing (or more) which you wish you had known before you moved in:
Lack of parking in the area and lack of parking permits issue by the council, cladding issues.
Facilities
Design
Location
Value
Management
Manager response
Thank you so much for your review – we are so pleased you like the area around your new home!
Posted by
L&Q, Customer Service Team
Dec 2022
Andrea (Shared Owner)
Verified Resident
Acton Gardens, W3
Dec 2022
Overall good, but there is room for improvement
Andrea (Shared Owner)
Verified Resident
Acton Gardens, W3
Dec 2022
Please tell us about the good and bad aspects of living in your local area:
Good: well served by public transport several playgrounds Bad: lack of restaurants and shops, low parkibg availability
How has the building management responded to any problems or issues you have raised:
They have always responded on time and given me the information needed
Please share one thing (or more) which you wish you had known before you moved in:
Not really, we asked and know everything we need to know
Facilities
Design
Location
Value
Management
Manager response
Thank you so much for your review – we are so pleased you like your new home and have any issues resolved.
Posted by
L&Q, Customer Service Team
Dec 2022
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews
Acton Gardens, W3
Ranked 10th out of 12 in Acton