A guide to living in Borough of Ealing

Please tell us about the good and bad aspects of living in your local area:

I came to view Glassworks Court in July 2024 for a visit and put down a deposit immediately. I have since moved in and cannot express my gratitude enough to Tufayl Ahmed who has helped me and my family from the start to secure my dream apartment. I absolutely love living at Glassworks, it’s new, clean and stylish. The staff are super lovely and respectful and go over and beyond to help the residence. We have amazing facilities on site and the whole package is worth every penny, I wish I did this years ago. If you want a stress free experience and live is a beautiful place with a stunning view, then contact Tufayl Ahmed, who is exceptional at his job and a great credit to his team. Thank you

How has the building management responded to any problems or issues you have raised:

The service is great no issues currently. People are always nice and happy to help anytime.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew about this project sooner I would have moved years ago.

Please tell us about the good and bad aspects of living in your local area:

Beautiful countryside views and lovely walks very calm, quiet and peaceful thankfully. Lovely gardens that look beautiful all year round.

How has the building management responded to any problems or issues you have raised:

Vitul is always helpful and friendly and prompt with maintenance. Junaid responded straight away when I mentioned some dog mess and had it cleaned. Also it was brought up by Management at Town Hall meeting. He dealt with it himself when the cleaning team were off duty and had gone home. Also, Management also mentioned keeping communal areas clean and tidying and ensuring the garbage areas are clean and rubbish bags or household items and boxes are not left on the floor. All the reception staff in general are helpful and find ways to help and support me.

Please share one thing (or more) which you wish you had known before you moved in:

I am still waiting for my Greenford Quay Designer Shopping Bag!

Please tell us about the good and bad aspects of living in your local area:

The location is absolutely amazing. It’s like a US-style development, with large room spaces and multiple community areas (ie work spaces, game rooms, gyms, rooftop terraces etc). Although it has a direct connection to the city via the central line (Greenford station) and Piccadilly line (Sudbury hill), living here could feel a little bit too distant from the city, especially for those moving to London for the first time. The reception staff are simply great, Martina & Salam particularly are extremely professional, warm, and make living here a blast.

How has the building management responded to any problems or issues you have raised:

Yes, they tend to be quick to responding to queries, particularly when queries are posted via the maintenance portal

Please share one thing (or more) which you wish you had known before you moved in:

The community needs more restaurants, grocery stores etc.

Please tell us about the good and bad aspects of living in your local area:

The good - underground nearby, canal side, secure parking garage, coffee shop with food and a small grocery store with the development. The Bad - zero decent restaurants, quite a busy road opposite the entrance of the building and fast traffic despite the 20mph limit indicated (but I guess that’s overall Greenford careless drivers). Rats infestation outdoor area due to waterways nearby and very untidy along the canal path! Parking impossible for guests staying over or if you chose not to rent a space within the building (if there’s availability).

How has the building management responded to any problems or issues you have raised:

Community wise, from time to time you’ll have unruly residents, neglectful and not caring about their living environment, but I think this comes with any large apartment complex. Thankfully we have good managers and the team at reception to deal with any complaints and issues. Namely Peter, Pinky, Martina, Courtney and Rakkia are always helpful. Our maintenance man, Ismail and our hard working Douglas the communal cleaner are always there too!

Please share one thing (or more) which you wish you had known before you moved in:

Zero parking nearby if you can’t afford to rent a space or if there’s no availability in the building.

Please tell us about the good and bad aspects of living in your local area:

greenford is lovely! Nothing bad to say really. Loads of shopping centre and places to buy groceries. Close to the tube and to the train. Easy access for drivers too.

How has the building management responded to any problems or issues you have raised:

We love our new flat! Carlos was awesome on the viewing day and move in day, and has been super helpful since moving in. Thanks so much!

Please share one thing (or more) which you wish you had known before you moved in:

Maybe best to get a car in order to drive to local areas with ease.