A guide to living in Borough of Ealing

Please tell us about the good and bad aspects of living in your local area:

It's a bit on the industrial stretch of Greenford, so not a lot of options with regards to restaurants and local shops. There's a mall nearby but it's a small one with not a lot of options. There are a few coffee shops and supermarket on the property, with more stores planned to open up. I'll say this is the only downside - the location. Otherwise, once you're on the development property you're in a lovely, warm, green, modern bubble.

How has the building management responded to any problems or issues you have raised:

Usually promptly. I've had regular maintenance requests which have mostly been dealt with swiftly.

Please share one thing (or more) which you wish you had known before you moved in:

The Ealing Broadway station, which is my favourite yet, is about 10-12mins away (drive time) which makes for easy access to Central London and Heathrow. Definitely helps to have other transportation options in addition to the Central and Piccadilly lines nearby. The Ealing Broadway Mall also has tons of shops so like to frequent quite often.

Please tell us about the good and bad aspects of living in your local area:

Greenford Quay is a convenient as it takes only 10 minutes to walk to the Greenford station which connects to different places in London easily. Besides that, the Westway Retail park is within minutes walk. There are wide varieties of shops, such as Tk Maxx, Next, Lidl, M & S food, Boots, as well as restaurants, McDonald's, Nando's, and cafes, to satisfy all your daily needs. A bus which connect Greenford to Heathrow Airport is certainly a bonus for people to travel aboard.

How has the building management responded to any problems or issues you have raised:

The hot water supply in Glassworks Court was stopped was stopped two weeks ago. It has asked engineer to look for the problem and fixed the problem in 24 hours.

Please share one thing (or more) which you wish you had known before you moved in:

As a new comer to London, I really appreciate the support from the staffs here as they will try to help and answer all our queries.

Please tell us about the good and bad aspects of living in your local area:

Greenford Quay residents can access Westway Cross Shopping Park and Greenford Station within a 10-20 minute walk, offering supermarkets like Lidl and M&S for essential shopping needs. It's acceptable to take 1 hour 15 mins in average access cross Central London. The development compensates for limited external amenities with impressive on-site features, including a fully-equipped gym, rooftop terrace and cinema room. Look forward to various shops and restaurants moving into Greenford Quay. With waterside views along the Grand Union Canal and proximity to Horsenden Hill, Greenford Quay provides a peaceful urban living environment to residents.

How has the building management responded to any problems or issues you have raised:

I have submitted several written email complaints regarding the hygiene of the public areas, as I noticed some waste and rubbish were not disposed of properly in the cubicle in the rubbish room. I appreciate that the property management took my concerns seriously and promptly addressed the issues. They kept me informed throughout the process, providing updates on their actions. At a result, the situation is improved.

Please share one thing (or more) which you wish you had known before you moved in:

No Hot water for a week due to over usage in late Dec 2024, but the property management did their best to work with the supplier to fix it.

Please tell us about the good and bad aspects of living in your local area:

Perfect location for living, easy access to most of the places I like and no that much traffic noise

How has the building management responded to any problems or issues you have raised:

Yes, they responded and sent engineers to come over

Please share one thing (or more) which you wish you had known before you moved in:

N/A no specific thing I can share for this, they have most of the stuff

Please tell us about the good and bad aspects of living in your local area:

Tillermans Court is such a terrific place to live. I live here for nearly 2 year, I feel delightful and safe. There is a lot of fansy, clean and comfortable common area for you to read, chat or relax. The gym room is spacious and clean. The staff here are all very nice. Especially, Kevin who is staff in leasing team. He is so nice, reliable and efficient. I can't say how grateful I was when he helped me handling the contract. Also, when you requested for maintenance, the staff here fast response to your requested and help you solved the problem. There are two playground downstairs, my kids love it so much. And it is very convenient to me especially during the winter time. All in all, I love Tillermans Court so much and highly recommend to everyone.

How has the building management responded to any problems or issues you have raised:

Their response is quick. And I can feel that they treat the resident sincere.

Please share one thing (or more) which you wish you had known before you moved in:

Staying in house is not that cold compared to live at house during the winter time. That save a lot for electricity.