Bale & Anchor, SE13

Please tell us about the good and bad aspects of living in your local area:

There's a good range of local businesses and key things like dentists etc around. Also Lots of different public transport options.

How has the building management responded to any problems or issues you have raised:

Any questions I have had has been answered fully and with the uttermost professionalism.

Please share one thing (or more) which you wish you had known before you moved in:

How genuinely helpful everyone would be. Thank you.

Please tell us about the good and bad aspects of living in your local area:

Bale House is right next to Lewisham Station, so the trains, DLR, buses and taxis are all within easy reach. There is a large Tesco next door and various cafés around the Lewisham town centre.

How has the building management responded to any problems or issues you have raised:

Any queries relating to the flat have been addressed swiftly. They're a little slower responding to enquiries about the communal spaces however (e.g gym, dining rooms).

Please share one thing (or more) which you wish you had known before you moved in:

- The views from the upper floors are excellent; worth getting a city-facing flat. - The private dining rooms cost £80 to book on weekends.

Please tell us about the good and bad aspects of living in your local area:

-fab location, near railway and DLR stations. Quick to get around london. - nice restaurants around - massive tesco right next door and lewisham shopping station nearby - free parking availability limited for long periods

How has the building management responded to any problems or issues you have raised:

They fix problems quickly, they’re polite and welcoming

Please share one thing (or more) which you wish you had known before you moved in:

Wish we knew about the parking situation. Cant get a parking permit as we live on “private” land and the private parking is expensive.

Please tell us about the good and bad aspects of living in your local area:

- great location, 2 mins walking from Tesco, 5 mins from Lewisham Shopping Centre - if your flat is facing the rails, you can hear the trains 5 am- 1 am no matter what floor you're on (some flats have balconies, but I would not use them during summer because of the train noise - the area around the building seems safe, but I wouldn't feel safe walking anywhere further at night - the building is located between Lewisham and Elverson Road stations - super convenient to travel to central London

How has the building management responded to any problems or issues you have raised:

The Front Of The House (concierge) is responsive (if not on WhatsApp you can ask at the reception), but building management is not really

Please share one thing (or more) which you wish you had known before you moved in:

I wish i knew the train noise is very bad if you keep your windows open. Also, the fact that the flat is very cold in the spring, autumn and winter (very inefficient heating system).

Please tell us about the good and bad aspects of living in your local area:

The flat looks good, is testfully decorated and everything was new when I moved in. The location is very convenient as well, right between two stations.

How has the building management responded to any problems or issues you have raised:

They respond, but sometimes slow. Had a ticket raised for an issue and it took weeks to get an answer.

Please share one thing (or more) which you wish you had known before you moved in:

That the policies are keep changeing and no notice is being given. Like the rules about the keys being left with reception when away.