Bow River Village, E3

Please tell us about the good and bad aspects of living in your local area:

Location is good and the development definitely feels safe. Public transport nearby and it is also a walking distance to Westfield in Stratford. Big Tesco few minutes away which is convenient. Apart from that nothing else really nearby such as a cafe, coffee shop or restaurants etc. The development is just off the dual carriageway and so do expect noise pollution and traffic.

How has the building management responded to any problems or issues you have raised:

Building management needs to be improved and there always seems to be a problem.

Please share one thing (or more) which you wish you had known before you moved in:

SHG management and how hot the properties get throughout the whole year. No amenities for residents to enjoy.

Please tell us about the good and bad aspects of living in your local area:

Close to Tesco, Station and Stratford. No parking availability, dirty roads

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew there were available parking spaces.

Please tell us about the good and bad aspects of living in your local area:

Very convenient being located next door to Tesco and a 5 minute walk from the tube. Limited access to pubs/restaurants in the immediate vicinity, although The Print Bar is good and Hackney Wick not too far along the river.

How has the building management responded to any problems or issues you have raised:

Our landlord is fantastic and has responded to all issues immediately - if only the same could be said about SHG who instead do not take anything seriously and don’t reply to emails unless you chase them repeatedly.

Please share one thing (or more) which you wish you had known before you moved in:

Flats are extremely well insulated which means heating costs are very low - but also means it is very difficult to cool in the warm weather. Invest in (multiple) good fans.

Please tell us about the good and bad aspects of living in your local area:

The area is relatively quiet and has a big Tesco around the corner. Unfortunately, there is not many local shops near by. We regularly have been collection issues and bike theft.

How has the building management responded to any problems or issues you have raised:

A/ they did not answer B/ they acknowledge the message and never solved the issue C/ I had to escalate to higher management

Please share one thing (or more) which you wish you had known before you moved in:

The management style of shg.

Please tell us about the good and bad aspects of living in your local area:

local shops, Tesco. Issues with parking flooding, security, bin collections, anti-social behaviour

How has the building management responded to any problems or issues you have raised:

Previous management neglected us so have no faith.

Please share one thing (or more) which you wish you had known before you moved in:

Accelerated service rent fee charges, neighbours