Capella Court, CR8

Please tell us about the good and bad aspects of living in your local area:

Property is located on the main Brighton Road and used to have a very good management. The apartment itself used to be nice till the management stopped maintaining both the building and the common areas. This is coupled with the loud noise from other flats, which management does not care about. To say the least, I have had a very rough period here

How has the building management responded to any problems or issues you have raised:

I have been raising the same issues till now, with no one picking it up to resolve which has meant I have gone through the winter with a flat that leaks cold air and cold rain water

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how unbothered the management Will be

Please tell us about the good and bad aspects of living in your local area:

the area was ok. the property was located between two train stations and it takes approx 10 min to get to the nearest one which is Purley Oaks.

How has the building management responded to any problems or issues you have raised:

the prop man did respond quite timely but the quality of their contractors was subpar. seemingly the prop man was just hiring the cheapest but subpar contractors

Please share one thing (or more) which you wish you had known before you moved in:

the building was thoroughly renovated when i moved in

Please tell us about the good and bad aspects of living in your local area:

Calm and safety area, 10 min by walk to the huge Tesco store and 15 minutes to the train station. Free parking in front of the building.

How has the building management responded to any problems or issues you have raised:

Every time every single issue has been done on time.

Please share one thing (or more) which you wish you had known before you moved in:

That it will be no possibility to clean windows cause they are above the road.

Please tell us about the good and bad aspects of living in your local area:

There are some shops nearby and tesco extra is only 15 minutes away from the place. There is a station nearby witb easy access to central london

How has the building management responded to any problems or issues you have raised:

Some of the issues were resolved however not all were resolved

Please share one thing (or more) which you wish you had known before you moved in:

The location is not as good as I expected. I would rather live somewhere closer to purley extra

Please tell us about the good and bad aspects of living in your local area:

I have had a mixed experience at Capella Court. On the positive side, the common areas are pleasant and well-lit, which enhances the living experience. Additionally, the property manager, Jay, is very cordial and approachable, always ready to assist the residents. However, there are several areas that urgently need improvement. The trash disposal area is often disorganized and not picked up for extended periods, leading to unsanitary conditions. General cleanliness in the building is lacking, with visible dirt and debris in shared spaces. Furthermore, one of the elevators is consistently out of service, which causes inconvenience, especially during busy hours. Lastly, there have been multiple incidents of theft in the bicycle storage area, which is concerning for residents who rely on their bikes for transportation. I hope these issues can be addressed soon to improve the quality of life for all residents at Capella Court.

How has the building management responded to any problems or issues you have raised:

I Know Jay did the best he could every time, but to be honest there's a lack of commitment from the Landlord.

Please share one thing (or more) which you wish you had known before you moved in:

I'd love to know that the property had a lot of shared spaces that I didn't know at the time.