Dickens Yard, W5
84.31Ranked 13th out of 36 in Borough of Ealing
By Berkeley Group & St George
4.31
Facilities
Concierge
Gym
Parking
Swimming pool
Concierge
Gym
Parking
Swimming pool
Facilities
Concierge
Gym
Parking
Swimming pool
Concierge
Gym
Parking
Swimming pool
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See how residents rate this development
8 total reviews
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
Stats
Overall
4.25
Facilities
3.75
Design
3.88
Location
4.38
Value
3.50
Management
3.75
Viewing 1-5 out of 8
Jimmy (Owner)
Dickens Yard, W5
Apr 2022
The worst customer service of St. George
Jimmy (Owner)
Dickens Yard, W5
Apr 2022
Please tell us about the good and bad aspects of living in your local area:
It's good to live in the area, a lot of restaurants, bars, and many stores, supermarkets, etc. The best thing is the transports with the Ealing Broadway Station and many bus routes.
How has the building management responded to any problems or issues you have raised:
Do you mean the building management is the community concierge? If yes, it's reasonably fine.
Please share one thing (or more) which you wish you had known before you moved in:
1) The flat transfer time was always delayed, never trust what the customer service promised. 2) Follow the customer service team on your problem closely, otherwise, your problem never gets solved.
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Manager response
Dear Jimmy - thank you for your comments which are of course incredibly disappointing to read. We take this feedback very seriously and would kindly ask you contact me on dave.lewis@stgeorgeplc.com in order we can investigate this matter further. I look forward to hearing from you. Kind Regards, Dave
Posted by
Dave Lewis, Customer Service Director
Apr 2022
Westie G (Tenant)
Verified Resident
Dickens Yard, W5
Apr 2022
Don’t go for a flat with a garden on top!
Westie G (Tenant)
Verified Resident
Dickens Yard, W5
Apr 2022
Please tell us about the good and bad aspects of living in your local area:
Dickens Yard finally has a good selection of cafes below which is great. Avoid Quartz house as it now has a Brewdog directly underneath so can get very noisy.
How has the building management responded to any problems or issues you have raised:
We complained about noisy neighbours playing music and having parties at anti social hours but nothing was done.
Please share one thing (or more) which you wish you had known before you moved in:
I wish we had known that the flats underneath the roof gardens aren’t properly insulated.
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Jgor (Owner)
Verified Resident
Dickens Yard, W5
Jun 2019
Great place to live.
Jgor (Owner)
Verified Resident
Dickens Yard, W5
Jun 2019
Please tell us about the good and bad aspects of living in your local area:
Some crime outside the complex and because flat prices have risen it's hard for people,e to afford
Please share one thing (or more) which you wish you had known before you moved in:
What the flat was meant to look like so could more easily address problems
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Ahmed (Tenant)
Dickens Yard, W5
Jun 2019
Excellent location and place to live
Ahmed (Tenant)
Dickens Yard, W5
Jun 2019
Please tell us about the good and bad aspects of living in your local area:
It is a quite luxurious area
Please share one thing (or more) which you wish you had known before you moved in:
THE DELAY IN THE ELIZABETH LINE
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Calvin (Tenant)
Verified Resident
Dickens Yard, W5
Jun 2019
Great living experience
Calvin (Tenant)
Verified Resident
Dickens Yard, W5
Jun 2019
Please tell us about the good and bad aspects of living in your local area:
Too much development works around the area with some noise pollution. Also hearing planes overhead.
Please share one thing (or more) which you wish you had known before you moved in:
Wish I knew future development plans before moving in
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews
Dickens Yard, W5
Ranked 13th out of 36 in Borough of Ealing
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