Fizzy East16, E16

Please tell us about the good and bad aspects of living in your local area:

· Walking distance to a wide range of groceries and restaurants, as well as wellbeing spaces and facilities (gyms, climbing, workshops) + pop-up opportunities for local businesses within the community. · Great transport links to Central London & to London City Airport (TfL Zone 2/3, Jubilee Line, DLR & buses) + lovely walks nearby, e.g., riverside, docks area and ecology park surrounded by the canal. · Active, young community, and family welcoming.

How has the building management responded to any problems or issues you have raised:

We raised a complaint due to a repair taking too long to be addressed and they responded promptly. We are awaiting a resolution, and we trust that the outcome will be transparent and fair to all involved parties.

Please share one thing (or more) which you wish you had known before you moved in:

I would highly recommend a viewing to anyone interested, as it was my viewing in person which made me have no questions in the decision to go ahead and become a tenant at this property. Forever grateful.

Please tell us about the good and bad aspects of living in your local area:

The street where the Fizzy E16 is a quite newly developed area, I have been told there are phone snatchers but so far I have not witnessed them. The location is very convenient Tube station 5 minutes away, with a Sainsbury local next door and a large Morrisons across the street. So far not seen any anti-social behaviour. Although it is on a main road and next to the Tube line the noise level is not too loud with the window closed. (it's currently winter so it's really good so far).

How has the building management responded to any problems or issues you have raised:

The building management team is really responsive and almost immediately issues a maintenance staff to review the issue and resolve the problem. The only issues that hasn't been solved so far is the ethernet ports in the flat which look to be not built correctly to the flat and the team is looking at this.

Please share one thing (or more) which you wish you had known before you moved in:

I'd probably should have asked if all the ethernet cable sockets function properly as my computer and other TV uses wired internet rather than Wifi.

Please tell us about the good and bad aspects of living in your local area:

Good:- Excellent commute Vibrant community Lovely walks Bad:- Barking road slightly unsafe at night No nice green parks

How has the building management responded to any problems or issues you have raised:

Wanted to share a review for Aakifah, We initially went to Aakifah for our rent inquiry and we were very stressed back then with what will happen. But going to her for this query not only helped us bring that panic down, but also she came up with the resolution and guided us in the right way to take the next steps and that was to reach out to you and drop an email. So people and services like that are something that we strive for as residents. Thank you so much. We highly recommend Aakifah to work as a part of Fizzy and for providing us so much comfort and reassurance when we needed it the most. She is a sweetheart. 10/10 experience!

Please share one thing (or more) which you wish you had known before you moved in:

Love the gym! It was developed after i moved in, but best decision!

Please tell us about the good and bad aspects of living in your local area:

Very convenient (within a 5 minute walk) for supermarket, two gyms, post office, library, tube station, and some high street shops. Apartments with a southwest facing view have a stunning panorama across the Thames. For dogs, limited walking options are Bow Creek Reserve or city island - for larger parks you need to take the Jubilee line to Southwark Park or Victoria Park.

How has the building management responded to any problems or issues you have raised:

Very quickly, they respond within 24 hours and keep us updated if the issue will take longer to solve than that.

Please share one thing (or more) which you wish you had known before you moved in:

Definitely recommend flats on the higher floors, to reduce the noise from the trains that pass by below; train noise can be loud when the windows are open but barely heard when windows are closed. Not a lot of people know there is an unloading bay with direct access to the large elevator for moving belongings into the building more easily. Ask a member of staff and they’ll be able to open it - this isn’t publicised enough!

Please tell us about the good and bad aspects of living in your local area:

Very close to the tube station with good connections. Amenities around the building are very convenient. Traffic noise is manageable but loud during the day. Jubilee is a night tube so there is always the hum of trains. Windows in the flat are good to block out sound, however in the summer it can be loud at night. Bin collection is regular and never any issues.

How has the building management responded to any problems or issues you have raised:

Yes and promptly. Acknowledgement of issues happens almost immediately during the week. Someone comes to help with 24-48 hours.

Please share one thing (or more) which you wish you had known before you moved in:

Higher the better, south-facing flats, west side. These offer a great view of the O2 and face away from the loud street and construction.