A guide to living in Borough of Newham

Please tell us about the good and bad aspects of living in your local area:

I want to take a moment to recognize the exceptional service provided by Sai Bugatha. Recently, I had an issue with a missing package that was incredibly important to me. Sai went above and beyond to assist in tracking it down, demonstrating not only professionalism but also genuine care and dedication. She took the time to investigate the situation thoroughly, communicated updates promptly, and didn’t stop until the package was found. Her persistence, resourcefulness, and willingness to go the extra mile truly exceeded my expectations. This level of service is rare and deeply appreciated. Sai is a shining example of what makes living in this building such a positive experience. Thank you for everything—you’ve made a lasting impression!

How has the building management responded to any problems or issues you have raised:

The management team are fantastic at addressing issues promptly and effectively. They’re always responsive and make an effort to resolve concerns quickly, ensuring residents feel valued and supported. Their professionalism and commitment to maintaining a great living environment truly stand out. It’s a pleasure to live here!

Please share one thing (or more) which you wish you had known before you moved in:

Modern amenities, great location, and responsive management.

Please tell us about the good and bad aspects of living in your local area:

Living at Millet Place near Pontoon Dock Station offers a mix of convenience and tranquility. The local shops include a Sainsbury's and Nisa Local, both of which cater well to daily grocery needs with a decent variety of options. While there aren't a vast number of restaurants or bars nearby, there are a few nice spots for casual dining. The area is complemented by lovely parks, providing great spaces for walking and relaxation. Transport links are convenient, with Pontoon Dock DLR station just a short walk away The street itself is peaceful and well-maintained. Parking availability seems reasonable for residents, and bin collections are reliable. The area has low traffic noise, and anti-social behavior is rare, making it a comfortable and secure place to live. Overall, it’s a pleasant and practical area for city living.

How has the building management responded to any problems or issues you have raised:

The on site team is very responsive and have always ensured a quick resolution of my complaints

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew more about the documentation related to city council and knew more about council tax

Please tell us about the good and bad aspects of living in your local area:

We live just off Westfield is Stratford. So we have every shop and restaurant you can imagine. We’re a two minute walk from Stratford tube ( you can get into the city/central in 12 mins)

How has the building management responded to any problems or issues you have raised:

Staff are always there asap to fix or help with any problems!!

Please share one thing (or more) which you wish you had known before you moved in:

Very helpful community. If you’ve started a business or need help with anything. Neighbours here are super helpful And we get cute views xx

Please tell us about the good and bad aspects of living in your local area:

The street where the Fizzy E16 is a quite newly developed area, I have been told there are phone snatchers but so far I have not witnessed them. The location is very convenient Tube station 5 minutes away, with a Sainsbury local next door and a large Morrisons across the street. So far not seen any anti-social behaviour. Although it is on a main road and next to the Tube line the noise level is not too loud with the window closed. (it's currently winter so it's really good so far).

How has the building management responded to any problems or issues you have raised:

The building management team is really responsive and almost immediately issues a maintenance staff to review the issue and resolve the problem. The only issues that hasn't been solved so far is the ethernet ports in the flat which look to be not built correctly to the flat and the team is looking at this.

Please share one thing (or more) which you wish you had known before you moved in:

I'd probably should have asked if all the ethernet cable sockets function properly as my computer and other TV uses wired internet rather than Wifi.

Please tell us about the good and bad aspects of living in your local area:

Transport links in the area are very good, frequent busses and the tube only a 10 minute walk away. The parking around my building isn’t great, but you can pay for parking close by for visitors. Owning my own car here wouldn’t be an option, though. Being close to the high street, there are many shops which are open late which is convenient.

How has the building management responded to any problems or issues you have raised:

No. We have tried to contact the management multiple times about our heating, to no avail.

Please share one thing (or more) which you wish you had known before you moved in:

The fact that there is no on site reception. And there is a friendly cat :)