New Acres Wandsworth, SW18

Please tell us about the good and bad aspects of living in your local area:

The pool, gym, endless places to social and work. There is also a great cafe, 404, which is perfect for meeting old and new friends and working at! No bad parts at all!

How has the building management responded to any problems or issues you have raised:

Yes, we had problems with our washing machine and they resolved the issue within the hour.

Please share one thing (or more) which you wish you had known before you moved in:

The gym class timetable, which now offers a wide variety of classes at good times of day.

Please tell us about the good and bad aspects of living in your local area:

Love the area around our building - close to Wandsworth town station and bus stops. Easy access to shops and parks.

How has the building management responded to any problems or issues you have raised:

Yes they have addressed it. We had a leak in our washing machine and toilet bowl the week we moved in and both fixes have been addressed the same day it was reported.

Please share one thing (or more) which you wish you had known before you moved in:

Odd feedback but the hot water seems to take awhile to arrive when you first run the water. Or if you change temperature and the time it takes for the water to readjusts to the right temperature.

Please tell us about the good and bad aspects of living in your local area:

I've lived at New Acres since May and really love the amenities and design of the apartments i have found the apartment to be perfect for my needs

How has the building management responded to any problems or issues you have raised:

Yes always and they listen to you no job is too small and customer service is always at hand

Please share one thing (or more) which you wish you had known before you moved in:

I can honestly say it's been a smooth transition moving here and would recommend to others

Please tell us about the good and bad aspects of living in your local area:

We can't fault the area; it couldn't be better! However, THERE ARE NO PLACES FOR PARKING that are not extortion. They do not offer on-site parking, and if you need parking, prepare to pay at least £300 per month in the nearest private parking.

How has the building management responded to any problems or issues you have raised:

The maintenance requests are never replied to, so we have been living there for 4 months, and our main window is still locked, and they did not give us a key. I assume they are overwhelmed by the number of new people moving in, and their maintenance and admin team seems small. So do not expect a quick reply. Also, their admin team messed up terribly with the rent and the direct debit set-up. The whole team seems to be relatively young and inexperient.

Please share one thing (or more) which you wish you had known before you moved in:

I WISH THEY HAD EXPLICITLY TOLD US THE GYM WOULD BE SHARED WITH 18 APARTMENT TOWERS. SO THE GLAMOROUS POOL AND GYM YOU SEE IN THE VIEWING AS A SELLING POINT IS STUPIDLY BUSY WITH LOADS OF PEOPLE THAT APPARENTLY NEVER LEARNED ABOUT GYM ETIQUETTE. THE CONCERNING BIT IS THAT THE DEVELOPMENT IS NOT YET FULLY OCCUPIED. ALSO, IN SUMMERTIME, THE POOL LOOKS LIKE A POOL FROM A 3-STAR HOTEL IN IBIZA, ABSOLUTELY PACKED WITH NO SPACE FOR NOTHING.

Please tell us about the good and bad aspects of living in your local area:

new acres was the perfect place to live. The only things I would improve are the need for better parking and also there needs to be a better local supermarket with a wider range of products. Finally if there was a place to get a quick healthy lunch, given the amount of people that work from home, this would be perfect. Also the dump is quote noisy!

How has the building management responded to any problems or issues you have raised:

perfect. issues were always sorted quickly, although to be honest there were very few issues!

Please share one thing (or more) which you wish you had known before you moved in:

parking facilities, it's too expensive at riverside