Refuge House, EN1

Please tell us about the good and bad aspects of living in your local area:

The place has a very modern look and appeal, the colour selection and vibrancy almost allows you to forget that you’re renting a shoe box for the price of an apartment.

How has the building management responded to any problems or issues you have raised:

They are way too inconsistent and do not get back to you.

Please share one thing (or more) which you wish you had known before you moved in:

That the wifi and parking they offered was not true

Please tell us about the good and bad aspects of living in your local area:

Too cramped for the price they want, extortionate. Walls are thin and heating from other rooms poor in. The ventilation is so poor it’s better to even turn it off, theres only 1 window that can open so in summer you’re boiling with barely any air in the room,

How has the building management responded to any problems or issues you have raised:

No response when we had damages upon moving in to the premises, so poorly

Please share one thing (or more) which you wish you had known before you moved in:

They said we would have wifi and parking when we moved in they did not fulfil these promises.

Please tell us about the good and bad aspects of living in your local area:

It's located in an ideal location with close transport links to buses and overground that in addition to the town centre will also put you minutes away from other retail parks.

How has the building management responded to any problems or issues you have raised:

Building management have been responsive, prompt and helpful thus far.

Please share one thing (or more) which you wish you had known before you moved in:

Report any damages by maintenance when they occur.

Please tell us about the good and bad aspects of living in your local area:

Really great transport links overground to Liverpool st in half an hour right across the road and lots of buses including a night bus from Camden. I’ve only been to Enfield town park and bush hill park both are nice esp Enfield town park is pretty clean. Lots of shops, African shops only a short bus journey away

How has the building management responded to any problems or issues you have raised:

Promptly. They send someone within the same wk or the following week

Please share one thing (or more) which you wish you had known before you moved in:

That the rent would go up and there’s no private/road parking available

Please tell us about the good and bad aspects of living in your local area:

You can hear the church bells from the front flats, some noise at night from the town. Opposite a mega Tesco, station, little fruit veg market + bakery +butchers/ one of those international everything corner shops. Night buses from Severn sisters come outside the flat. Main town with everything you need on your doorstep. Big bin store and bike store for tenants. Town and locals are a bit edgey, lots of homelessness and drug dealers but if you’re from the city and street smart it’s fine. Three really nice parks within walking distance. A nice country pub a 15 minute bus ride away. Lots of noise complaints, neighbours with damage to doors like they’d been kicked in, police visits ect. Right opposite the station but the town is a bit edgey. For the steep rent wouldn’t stay for longer than a year despite the flat itself being really lovely.

How has the building management responded to any problems or issues you have raised:

They sent facilities next day for an issue in my flat and same day for an issue with the main door (both resolved same day of attendance)

Please share one thing (or more) which you wish you had known before you moved in:

That the flats are really warm and the heating is included so it’s mega cosy. The extractor fan is by the door not above the hob which is annoying for a studio when cooking fragrant food/drying clothes washing. Level of homelessness in the area.