Peabody
St Bernard's Gate, UB1
224.04Ranked 17th out of 35 in Borough of Ealing
By Peabody
4.04
Poor transparency
This development has a low number of verified resident reviews written in the last 12 months.
Facilities
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Parking
Facilities
Parking
Parking
Peabody
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See how residents rate this development
22 total reviews
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
Stats
Overall
4.23
Facilities
3.68
Design
4.32
Location
4.18
Value
4.00
Management
3.27
Viewing 1-5 out of 22
Khrystyna (Owner)
Verified Resident
St Bernard's Gate, UB1
Jun 2023
Amazing Place to Live
Khrystyna (Owner)
Verified Resident
St Bernard's Gate, UB1
Jun 2023
Please tell us about the good and bad aspects of living in your local area:
The local area is great, there is a special vibe in Hanwell and also with Elizabeth line, travel to central London now takes no longer than walk to any shop. Surrounded by lots of parks and green areas, this development is small, but very beautiful.
How has the building management responded to any problems or issues you have raised:
Occasionally when there are issues, the building management responds, but very slowly
Please share one thing (or more) which you wish you had known before you moved in:
There is no AC in the flat and to install it you need special permission
Facilities
Design
Location
Value
Management
M S (Shared Owner)
Verified Resident
St Bernard's Gate, UB1
Mar 2023
Happy overall
M S (Shared Owner)
Verified Resident
St Bernard's Gate, UB1
Mar 2023
Please tell us about the good and bad aspects of living in your local area:
Very good location with access to underground, rail and buses. Easy access to Heathrow. Lots of parks in the vicinity, and access to a variety of local shops and supermarkets. Not enough parking and no visitor parking spots. Some minor issues with anti social behaviour from non-residents
How has the building management responded to any problems or issues you have raised:
Generally can take a while to get a response and in some cases there has been no response at all.
Please share one thing (or more) which you wish you had known before you moved in:
Would like to see more communal facilities - sales informed us of various ideas for the empty buildings but nothing has happened in the 4 years since I have been here
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Location
Value
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Oksana (Shared Owner)
Verified Resident
St Bernard's Gate, UB1
Jul 2021
Overall love the development, it’s lovely!
Oksana (Shared Owner)
Verified Resident
St Bernard's Gate, UB1
Jul 2021
Please tell us about the good and bad aspects of living in your local area:
Closest supermarket is 10 minutes away and Londis nearby doesn’t have that wide range of products, but overall location is great- close to the bus stop and park.
How has the building management responded to any problems or issues you have raised:
Too early to answer at the moment, raised the issue with the oven again!
Please share one thing (or more) which you wish you had known before you moved in:
I wish i knew that we should check every lightbulb, every kitchen unit to ensure it’s working as our oven doesn’t work since we’ve moved and we’ve been trying to get it fixed since then.. everything else is great!
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Location
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Mehdi (Owner)
Verified Resident
St Bernard's Gate, UB1
Jun 2021
Do buy homes from Catalysts.
Mehdi (Owner)
Verified Resident
St Bernard's Gate, UB1
Jun 2021
Please tell us about the good and bad aspects of living in your local area:
There is none !
Please share one thing (or more) which you wish you had known before you moved in:
I wish I knew not all the developers are trustworthy and a list to warn new buyers to avoid developers like Catalyst Housing. Thats why Im writing this review to prevent this happening for another first time buyer.
Please share one thing (or more) which you would change about your development:
If I could sell it I would have done it in blank of an eye . Such a share that Help to buy is only for first time buyers and I burned it on Catalyst housing.
Facilities
Design
Location
Value
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Chanelle (Shared Owner)
Verified Resident
St Bernard's Gate, UB1
Nov 2020
mixed bag
Chanelle (Shared Owner)
Verified Resident
St Bernard's Gate, UB1
Nov 2020
Please tell us about the good and bad aspects of living in your local area:
I like that there is a newsagent and there are good transport links. Lots of buses and national rail stations close by. I dislike that you that there are no restaurants nearby.
How has the building management responded to any problems or issues you have raised:
Yes, but not on the first instance. I have not received an email back from the aftercare team of the rund defect form It appears as though no one is monitor the customer enquiries inbox. You have to call several times to get a solution. I had to escalate it.
Please share one thing (or more) which you wish you had known before you moved in:
I would of been handy to know about the level of service that you receive after you purchase. I would of been nice to know that you cannot decorate the balcony.
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St Bernard's Gate, UB1
Ranked 17th out of 35 in Borough of Ealing