Rental Only
Award winner 2024
Development image of The Well House, SM1
Development image of The Well House, SM1
Development image of The Well House, SM1
Development image of The Well House, SM1
Development image of The Well House, SM1

The Well House, SM1

2514.46
1st

Ranked 1st out of 7 in Borough of Sutton

By Greystar

Facilities

  • 24hr onsite management

  • Balcony

  • Bike storage

  • Communal gardens

  • Concierge

  • Gym

  • Lounge

  • Onsite maintenance

  • Parking

  • Pet friendly

  • Private dining

  • Resident events

Useful to Know

  • Rental price: £1,750-£3,250 pcm

    Pricing shown is indicative and provided by Greystar. Please enquire for latest pricing.

  • No. of beds: 1, 2, 3 beds
  • Availability: Yes

Awards

  • Excellence Award: 2024, 2023

  • Design Award: 2024, 2023

  • Facilities Award: 2024, 2023

  • Location Award: 2024, 2023

  • Value Award: 2024, 2023

  • Management Award: 2024, 2023

  • Company logo for Greystar

Example Properties

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See how residents rate this development

251 total reviews

4.46
4.46
251 total reviews

This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.

Stats

Overall

4.34

Facilities

4.44

Design

4.48

Location

4.73

Value

4.15

Management

4.25

Viewing 1-5 out of 251

Nisha D (Tenant)

Verified Resident

The Well House, SM1

May 2024

5
5
This is rated 5.00 out of 5.00.
5

Wonderful management and staff

Nisha D (Tenant)

Verified Resident

The Well House, SM1

May 2024

Please tell us about the good and bad aspects of living in your local area:

The station is ONLY 4 mins walk! Everything’s nearby from shops, restaurants, high street, groceries, salon, you name it! Parking nearby at Morrisons and B&Q.

How has the building management responded to any problems or issues you have raised:

Stuart and Teresa have both been super helpful! It’s only been a week and they’ve solved all our problems within a flash! They’re both so kind and friendly!

Please share one thing (or more) which you wish you had known before you moved in:

How smooth everything was going to be The ‘professional cleaning’ hadn’t been done properly so maybe change who you use.

5

Facilities

Facilities

5

Design

Design

5

Location

Location

5

Value

Value

5

Management

Management

Manager response

Hi Nisha, Thank you for your 5 Star Review. So pleased to see that your experience with us was a positive one and I'm glad to see we have been able to resolve any issues promptly. We will take on board your feedback with regards to the cleaning to ensure this improves going forward. I really hope you enjoy your stay at The Well House and look forward to seeing you at our next resident event! All the best, Chris

Posted by

Christopher Dias, Community Manager

May 2024


HomeViews

Chai (Tenant)

Verified Resident

The Well House, SM1

Mar 2025

5
5
This is rated 5.00 out of 5.00.
5

Excellent maintenance service

Chai (Tenant)

Verified Resident

The Well House, SM1

Mar 2025

Please tell us about the good and bad aspects of living in your local area:

This apartment is situated right next to the Sutton station and the High street. There are many restaurants and super markets

How has the building management responded to any problems or issues you have raised:

Yes, turn around times to fix the maintenance issues are good. Want to call out Paul Armstrong for the amazing service he provided.

Please share one thing (or more) which you wish you had known before you moved in:

Heard all the great things about the community in this apartment

5

Facilities

Facilities

5

Design

Design

5

Location

Location

5

Value

Value

5

Management

Management

Manager response

Hey Chai, Thanks for the review. We're thrilled to hear your appreciate the community events and Paul's repair efforts. See you around. Matty.

Posted by

Matthew Ford, Assistant Community Manager

Mar 2025


HomeViews

Tony X (Tenant)

Verified Resident

The Well House, SM1

Mar 2025

4
4
This is rated 4.00 out of 5.00.
4

Professional Maintenance Team

Tony X (Tenant)

Verified Resident

The Well House, SM1

Mar 2025

Please tell us about the good and bad aspects of living in your local area:

Located near railway station and nearby high street for easy access to restaurants and supermarkets .

How has the building management responded to any problems or issues you have raised:

Recently had an issue with the in-built oven. Stuart from maintenance visited the apartment on the same day and resolved the issue. He is very professional and knowledgeable with his work.

Please share one thing (or more) which you wish you had known before you moved in:

The Washing Machine was not in good condition when we moved in. But the maintenance team tried several times to fix it and thereafter replaced it with a new unit .

4

Facilities

Facilities

4

Design

Design

5

Location

Location

5

Value

Value

4

Management

Management

Manager response

Thanks for taking the time to leave us a really insightful review her Tony. I'm pleased to hear your appreciation for Stuarts recent repair effort's. See you around. Matty.

Posted by

Matthew Ford, Assistant Community Manager

Mar 2025


HomeViews

Kuldeep Singh (Tenant)

Verified Resident

The Well House, SM1

Mar 2025

5
5
This is rated 5.00 out of 5.00.
5

Living at Well House has been a fantastic experience

Kuldeep Singh (Tenant)

Verified Resident

The Well House, SM1

Mar 2025

Please tell us about the good and bad aspects of living in your local area:

Great service by Stuart reviewing and discussing the issue with us and providing the solution. We are happy with the way this has been handled.

How has the building management responded to any problems or issues you have raised:

The response has been prompt and well handled 100 percent of the times.

Please share one thing (or more) which you wish you had known before you moved in:

Great community vibe and the social events are a pleasure to attend.

5

Facilities

Facilities

5

Design

Design

5

Location

Location

5

Value

Value

5

Management

Management

Manager response

Thanks for the lovely review here Kuldeep! Really pleasing to read your comfort within our community and management. I'll be sure to pass along your kind words to Stuart, he'll be thrilled with this review. See you around the community. Matty.

Posted by

Matthew Ford, Assistant Community Manager

Mar 2025


HomeViews

Tony X (Tenant)

Verified Resident

The Well House, SM1

Mar 2025

3
3
This is rated 3.00 out of 5.00.
3

Modern Apartment: Comfortable living space

Tony X (Tenant)

Verified Resident

The Well House, SM1

Mar 2025

Please tell us about the good and bad aspects of living in your local area:

Ideally located next to Sutton Station. Closest supermarket is ASDA 10mins walk. Pharmacist and some variety of restaurants located nearby. Very close to High Street .

How has the building management responded to any problems or issues you have raised:

All maintenance requests have been carried out promptly. Thanks to Paul is who very professional and skillful at his work.

Please share one thing (or more) which you wish you had known before you moved in:

The Washington Machine wasn't ready for use. Eventually it had to be replaced, but it was considered as high priority by the management team.

5

Facilities

Facilities

3

Design

Design

5

Location

Location

5

Value

Value

5

Management

Management

Manager response

Thanks for the kind review Tony and pleased to hear you're happy to the experience to date and Pauls recent efforts in repairing your washing machine. See you around. Lets get this review up to 5 stars! Matty,

Posted by

Matthew Ford, Assistant Community Manager

Mar 2025


HomeViews

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These reviews are the subjective opinion of a HomeViews user and not of HomeViews

The Well House, SM1

1st

Ranked 1st out of 7 in Borough of Sutton

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