Facilities
24hr onsite management
Balcony
Bike storage
Communal gardens
Concierge
Gym
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
Useful to Know
- Rental price: £1,750-£3,250 pcm
Pricing shown is indicative and provided by Greystar. Please enquire for latest pricing.
- No. of beds: 1, 2, 3 beds
- Availability: Yes
Awards
Excellence Award: 2024, 2023
Design Award: 2024, 2023
Facilities Award: 2024, 2023
Location Award: 2024, 2023
Value Award: 2024, 2023
Management Award: 2024, 2023
Facilities
24hr onsite management
Balcony
Bike storage
Communal gardens
Concierge
Gym
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
- Rental price: £1,750-£3,250 pcm
Pricing shown is indicative and provided by Greystar. Please enquire for latest pricing.
- No. of beds: 1, 2, 3 beds
- Availability: Yes
Awards
Excellence Award: 2024, 2023
Design Award: 2024, 2023
Facilities Award: 2024, 2023
Location Award: 2024, 2023
Value Award: 2024, 2023
Management Award: 2024, 2023
Example Properties
The Well House, SM1
See how residents rate this development
251 total reviews
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
Stats
Overall
4.34
Facilities
4.44
Design
4.48
Location
4.73
Value
4.15
Management
4.25
Viewing 1-5 out of 251
Nisha D (Tenant)
Verified Resident
The Well House, SM1
May 2024
Wonderful management and staff
Nisha D (Tenant)
Verified Resident
The Well House, SM1
May 2024
Please tell us about the good and bad aspects of living in your local area:
The station is ONLY 4 mins walk! Everything’s nearby from shops, restaurants, high street, groceries, salon, you name it! Parking nearby at Morrisons and B&Q.
How has the building management responded to any problems or issues you have raised:
Stuart and Teresa have both been super helpful! It’s only been a week and they’ve solved all our problems within a flash! They’re both so kind and friendly!
Please share one thing (or more) which you wish you had known before you moved in:
How smooth everything was going to be The ‘professional cleaning’ hadn’t been done properly so maybe change who you use.
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Design
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Value
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Management
Manager response
Hi Nisha, Thank you for your 5 Star Review. So pleased to see that your experience with us was a positive one and I'm glad to see we have been able to resolve any issues promptly. We will take on board your feedback with regards to the cleaning to ensure this improves going forward. I really hope you enjoy your stay at The Well House and look forward to seeing you at our next resident event! All the best, Chris
Posted by
Christopher Dias, Community Manager
May 2024
Chai (Tenant)
Verified Resident
The Well House, SM1
Mar 2025
Excellent maintenance service
Chai (Tenant)
Verified Resident
The Well House, SM1
Mar 2025
Please tell us about the good and bad aspects of living in your local area:
This apartment is situated right next to the Sutton station and the High street. There are many restaurants and super markets
How has the building management responded to any problems or issues you have raised:
Yes, turn around times to fix the maintenance issues are good. Want to call out Paul Armstrong for the amazing service he provided.
Please share one thing (or more) which you wish you had known before you moved in:
Heard all the great things about the community in this apartment
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Design
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Value
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Management
Manager response
Hey Chai, Thanks for the review. We're thrilled to hear your appreciate the community events and Paul's repair efforts. See you around. Matty.
Posted by
Matthew Ford, Assistant Community Manager
Mar 2025
Tony X (Tenant)
Verified Resident
The Well House, SM1
Mar 2025
Professional Maintenance Team
Tony X (Tenant)
Verified Resident
The Well House, SM1
Mar 2025
Please tell us about the good and bad aspects of living in your local area:
Located near railway station and nearby high street for easy access to restaurants and supermarkets .
How has the building management responded to any problems or issues you have raised:
Recently had an issue with the in-built oven. Stuart from maintenance visited the apartment on the same day and resolved the issue. He is very professional and knowledgeable with his work.
Please share one thing (or more) which you wish you had known before you moved in:
The Washing Machine was not in good condition when we moved in. But the maintenance team tried several times to fix it and thereafter replaced it with a new unit .
Facilities
Facilities
Design
Design
Location
Location
Value
Value
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Management
Manager response
Thanks for taking the time to leave us a really insightful review her Tony. I'm pleased to hear your appreciation for Stuarts recent repair effort's. See you around. Matty.
Posted by
Matthew Ford, Assistant Community Manager
Mar 2025
Kuldeep Singh (Tenant)
Verified Resident
The Well House, SM1
Mar 2025
Living at Well House has been a fantastic experience
Kuldeep Singh (Tenant)
Verified Resident
The Well House, SM1
Mar 2025
Please tell us about the good and bad aspects of living in your local area:
Great service by Stuart reviewing and discussing the issue with us and providing the solution. We are happy with the way this has been handled.
How has the building management responded to any problems or issues you have raised:
The response has been prompt and well handled 100 percent of the times.
Please share one thing (or more) which you wish you had known before you moved in:
Great community vibe and the social events are a pleasure to attend.
Facilities
Facilities
Design
Design
Location
Location
Value
Value
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Management
Manager response
Thanks for the lovely review here Kuldeep! Really pleasing to read your comfort within our community and management. I'll be sure to pass along your kind words to Stuart, he'll be thrilled with this review. See you around the community. Matty.
Posted by
Matthew Ford, Assistant Community Manager
Mar 2025
Tony X (Tenant)
Verified Resident
The Well House, SM1
Mar 2025
Modern Apartment: Comfortable living space
Tony X (Tenant)
Verified Resident
The Well House, SM1
Mar 2025
Please tell us about the good and bad aspects of living in your local area:
Ideally located next to Sutton Station. Closest supermarket is ASDA 10mins walk. Pharmacist and some variety of restaurants located nearby. Very close to High Street .
How has the building management responded to any problems or issues you have raised:
All maintenance requests have been carried out promptly. Thanks to Paul is who very professional and skillful at his work.
Please share one thing (or more) which you wish you had known before you moved in:
The Washington Machine wasn't ready for use. Eventually it had to be replaced, but it was considered as high priority by the management team.
Facilities
Facilities
Design
Design
Location
Location
Value
Value
Management
Management
Manager response
Thanks for the kind review Tony and pleased to hear you're happy to the experience to date and Pauls recent efforts in repairing your washing machine. See you around. Lets get this review up to 5 stars! Matty,
Posted by
Matthew Ford, Assistant Community Manager
Mar 2025
Page 1 of 51
These reviews are the subjective opinion of a HomeViews user and not of HomeViews
The Well House, SM1
Ranked 1st out of 7 in Borough of Sutton
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