A guide to living in Hounslow

Please tell us about the good and bad aspects of living in your local area:

There is no parking near the building. So if you brought your luggage in a car or van like I did, you are screwed. Management will not help you with this. I had the moving van park outside Poundland on the opposite side of the street and had to cross two roads moving my luggage bit by bit. Lucky my family was there to help me.

How has the building management responded to any problems or issues you have raised:

They demanded a cancellation and cleaning fee. They told me to write to three different email addresses and passed me around different people. They ignored my emails and only wanted to bill me for more money. Their sense of community is non existent.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had viewed the property in person and not have relied on their inaccurate video appointment.

Please tell us about the good and bad aspects of living in your local area:

The Chater Place feels like home..The facilities are perfect, gym, Co-working space etc. The equipment given to us really good. The building is also very secure with high security. This place feels very safe. If there is any issue the staff is quick to solve . With new update in the app we can easily raise concerns .

How has the building management responded to any problems or issues you have raised:

Recently we had issue with electric switch : we raised a ticket through the Greystar app . We got quick response . RAD and SORIN came soon and sorted the issue with in few minutes . Thanks so much .

Please share one thing (or more) which you wish you had known before you moved in:

I think we are happy over all. We are lucky that we got everything here.

Please tell us about the good and bad aspects of living in your local area:

There is a good range of restaurants and stores near by providing amaple amount of facilities. No anti social elements seen

How has the building management responded to any problems or issues you have raised:

The property management is pretty good. I had an issue with my hob switch, RAD has really helped us with quick resolution. He was very friendly and ensured smooth service.

Please share one thing (or more) which you wish you had known before you moved in:

There is nothing as such. Everything seems to be well organized.

Please tell us about the good and bad aspects of living in your local area:

Best place to live. There is wide range of shops, restaurants etc. nearby. Tube station is about 5 minutes walk and there are many bus stops nearby. Living on this street is pleasant and I’ve enjoyed it so far.

How has the building management responded to any problems or issues you have raised:

Usually , I get the response from the building management within 2-3 days. Which is really good

Please share one thing (or more) which you wish you had known before you moved in:

That theres an Indian shop nearby to shop from. This makes our life very easy

Please tell us about the good and bad aspects of living in your local area:

We have shop not far from our flat, don’t need to go too far. But it can be noisy sometimes at night

How has the building management responded to any problems or issues you have raised:

Very well , RAD was very helpful and competent really satisfied!

Please share one thing (or more) which you wish you had known before you moved in:

How convenient the gym is . As I fitness enthusiast that is the best thing I have seen in the building