Lina House, W3

Please tell us about the good and bad aspects of living in your local area:

Surprisingly convenient with a Local sainsburys nearby and Acton High Street 10mins, Chiswick 20 mins away by walking. Lots of small parks around to take our little dog around. Busier during school drop off and pick up times as theres a few schools nearby but overall good level of traffic rest of the day.

How has the building management responded to any problems or issues you have raised:

N/A - had not encountered any issues with the flat yet so cannot comment

Please share one thing (or more) which you wish you had known before you moved in:

Contracts and reference checks took a while to formally complete which does add a bit of uncertainty, especially if you have to give notice

Please tell us about the good and bad aspects of living in your local area:

We love being able to walk to Chiswick, and it's great to be so close to the overground and the tube!

How has the building management responded to any problems or issues you have raised:

Touchstone have been very patient and helpful when dealing with the snagging issues we've had.

Please share one thing (or more) which you wish you had known before you moved in:

When we moved in, we didn't realise there was a pre-payment meter for heating and hot water which is set up with an eco-friendly heat pump energy system - we put £150 on it, and it looks like this will be enough to keep us going for six months. To have such a low bill for heating and hot water is a huge bonus, and we are very grateful for it.