Mitre Yard, NW10

Please tell us about the good and bad aspects of living in your local area:

Very noisy due to the train and the roadworks. It’s also in the middle of nowhere, no shops nearby and the trains are far.

How has the building management responded to any problems or issues you have raised:

They are useless and have every excuse in the world. Tell us to use other apartments showers that multiple people have used and zero urgency with fixing things

Please share one thing (or more) which you wish you had known before you moved in:

How terrible the design would be, how bad the noise would be and how useless building management would be

Please tell us about the good and bad aspects of living in your local area:

No local shops. Bus stop is closed. Road works make the road traffic horrific, ubers don’t come down the road. Tube stations are at least 10 mins walk. Tube station is infested with rats. Bad traffic noise because of road works. Fire across the road where they are building.

How has the building management responded to any problems or issues you have raised:

They don’t care. No compensation. We had to beg them for fan heaters.

Please share one thing (or more) which you wish you had known before you moved in:

That ILA do not care about people’s safety or wellbeing.

Please tell us about the good and bad aspects of living in your local area:

There is nothing around here, 20 mins walk to any build up area. No mans land - awful bus routes and just nothing about

How has the building management responded to any problems or issues you have raised:

Doesn’t reply, doesn’t pick up phone, fobs off blame on to ‘3rd parties’

Please share one thing (or more) which you wish you had known before you moved in:

Water is never hot, area is awfully connected, tube is 20 minute walk away and dangerous at night the walk

Please tell us about the good and bad aspects of living in your local area:

Not many amenities in the area, need to take buses to tube station. Bus stops frequently closed due to building issues.

How has the building management responded to any problems or issues you have raised:

They have answered some emails but not all of them.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew about the heating and hot water situation, and the building works.

Please tell us about the good and bad aspects of living in your local area:

No parking, not a single shop, roadworks 24/7, only one bus which comes every 20 mins. Bin collections always late and bins overflowing, the stench is disgusting. Some residents are very loud and inconsiderate.

How has the building management responded to any problems or issues you have raised:

Management do not respond to issues or queries. Hot water broken 10 times this winter.

Please share one thing (or more) which you wish you had known before you moved in:

That this is a scam which they advertise as ‘new build’ - It isn’t a new build because they are still building.