A guide to living in North West London

Please tell us about the good and bad aspects of living in your local area:

The area is lovely, there are so many lovely restaurants and cafes around. Transportation is also very good; you can get pretty much anywhere from the underground station. Also not loud considering it’s next to the stadium.

How has the building management responded to any problems or issues you have raised:

Everyone has been incredibly helpful and forthcoming. Especially Maria always goes above and beyond to help!

Please share one thing (or more) which you wish you had known before you moved in:

Maybe inform potential tenants that they have to sort out their own council tax, as email is not very clear about that.

Please tell us about the good and bad aspects of living in your local area:

I rarely write reviews, but my experience with the new property management has been absolutely disappointing. The location is fantastic, but unfortunately, that’s where the positives end. I’ve previously worked with GreyStar, and their management was exceptional — if I could rate them 5 stars, I would. However, the new team deserves a negative score for their unprofessionalism and lack of responsiveness. Unfortunately, what was once a well-run operation has now turned into a frustrating and discouraging experience. Terrible management is an understatement.

How has the building management responded to any problems or issues you have raised:

Building management is not responding to even emergency and genuine needs of Vulnerable fellow tenants

Please share one thing (or more) which you wish you had known before you moved in:

100s of complaints hv been registered with New management apart from to Council, local Mp and Ombudsman etc

Please tell us about the good and bad aspects of living in your local area:

The local area has excellent acess to local shops and the Wembley Outlet as well as Jubilee and Metropolitan line on the tube

How has the building management responded to any problems or issues you have raised:

Categorical yes. The team, and particularly Faysal, has always gone above and beyond to make sure any problems or issues are resolved quickly and to my satisfaction.

Please share one thing (or more) which you wish you had known before you moved in:

You realise when you move here that there is a nice little community of neighbours in the flats who have always been pleasant!

Please tell us about the good and bad aspects of living in your local area:

While the area isn't my favourite, it's convenient with a decent range of shops and supermarkets nearby. The train station is only 4 minutes away.

How has the building management responded to any problems or issues you have raised:

I submitted a support ticket through the app, and it was resolved within 24 hours. The process was incredibly efficient.

Please share one thing (or more) which you wish you had known before you moved in:

Give this place a try! While I’m not crazy about the area, this is by far the best co-living space I’ve visited, and I’m absolutely thrilled with my experience so far.

Please tell us about the good and bad aspects of living in your local area:

The area is quiet and feels safe, but there’s not much selection when it comes to groceries, and there aren’t many affordable restaurants in the vicinity.

How has the building management responded to any problems or issues you have raised:

For any onsite maintenance, they’re usually quite quick to respond.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that the rent increase year on year would be so drastic. After all, they are a management company – they profit from tenants, they're not here to help you.