Wood Street House, CF10

Please tell us about the good and bad aspects of living in your local area:

Center of Cardiff! We don't get any outside noise. Having everything on your door step. With any center theirs always crowds of drunk people but 24hr security/front of house is worth paying extra for. We feel very Safe and secure

How has the building management responded to any problems or issues you have raised:

Toilet started to continously flush, I reported it to Aled on reception, Hayden phoned me and came right over. I was concerned I'd have a massive water bill but it was done in less than 25 minutes. Had no other problems.

Please share one thing (or more) which you wish you had known before you moved in:

Parking at £200 a month is very expensive, It's still cheaper than the other similar sites we viewed.

Please tell us about the good and bad aspects of living in your local area:

I’ve had a fantastic experience living at Wood Street House. The location is ideal - just a stone's throw from the City Centre and offering easy access to the beautiful Cardiff Bay for relaxing walks. It’s also not too far from Bannau Brycheiniog, which is perfect for long hikes with incredible views. While you might expect some city noise given the central location, it hasn’t been an issue for us.

How has the building management responded to any problems or issues you have raised:

We had some minor things needed to be done in the apartment when we moved in, but they responded to everything swiftly.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is the city noise that can occasionally be heard from the street below. While it's not a major issue for me, it’s something to consider if you're a light sleeper. That said, the location is unbeatable, and the sense of community and the fantastic facilities more than make up for it. A tip I’d share with new neighbours is to get involved in the events organised by the management team.

Please tell us about the good and bad aspects of living in your local area:

Nice location close to shops and train station and transport links. Everything within easy access. City City is literally on your door step.

How has the building management responded to any problems or issues you have raised:

Mo is such a great member of staff, always so helpful! And friendly. A massive part of the wood street community and is a credit to the company and is really nice deserves a pay rise.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing bad just corridors get a bit hot sometimes

Please tell us about the good and bad aspects of living in your local area:

Close to all shops transport links are good. Not much noise of the traffic from outside and nice views from my apartment.

How has the building management responded to any problems or issues you have raised:

Yes Mo is a credit to the company he is brilliant deserves a pay rise. Always helpfull and smiling and the rest of the team are great Isabelle Aled and maintenance

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really everything has been great so far and any issues have always been resolved

Please tell us about the good and bad aspects of living in your local area:

Good) everything, I mean everything you'd need is in walking distance (tesco, marks and spencers, boots, public transport, library, social establishments [restaurants, coffee shops, bars], natural spaces/parks [cardiff bay and bute park]. It is also a very diverse location with welcoming locals and people who (like myself) have relocated from elsewhere.

How has the building management responded to any problems or issues you have raised:

Issues raised have been dealt with promptly, efficiently and in a friendly manner

Please share one thing (or more) which you wish you had known before you moved in:

There isn't anything I wish I knew, on my viewing the agent was patient and was able to answer all of my questions. Additionally, any question I had after the viewing was answered by Alled and Izzy - so thank you to the team.