A guide to living in Wales

Please tell us about the good and bad aspects of living in your local area:

Parking availability is zero to none as we are not allowed any guests spaces nor is there any guest parking provided. It is normal to have guests visit your home so when they have nowhere to park it is very unfortunate. The parking garage is the worst part of it all. The security company that’s attached to the parking garage rarely does their job as there have been people using drugs in the garage, homeless people sleeping and using the toilet. There have also been on several occasions large groups of people skateboarding and residing in the parking garage. Although it is not on building management to watch out this area, I would suggest a new security company coming in because it is terrible. The open rooftop space has also yet to be opened which is unfortunate.

How has the building management responded to any problems or issues you have raised:

They do what they can, but what’s out of their control they don’t search for answers or solutions.

Please share one thing (or more) which you wish you had known before you moved in:

With the location there is homelessness in the area.

Please tell us about the good and bad aspects of living in your local area:

Location great, convenience stores right outside, transport links are local and easy to get to, street is quiet and the people living in the building are friendly, we’ve had no noise complaints from inside or out. Parking is a major issue and if you drive you should expect to have to pay anywhere from £100 to £170 per month extra for a parking space near by.

How has the building management responded to any problems or issues you have raised:

I don’t have any real complaints for building management but haven’t really needed to bother them compared to other people I have spoken to in the building.

Please share one thing (or more) which you wish you had known before you moved in:

Council tax is the same for all floors no matter what you are told.

Please tell us about the good and bad aspects of living in your local area:

Close to main station and city centre. Student building, train tracks and main street next to the building, so very noisy if windows open. No parking close-by except for heavily overpriced resident parking. New building, reception and communal areas, gym (though too small and allowed occupancy too high, air-conditioning often broken).

How has the building management responded to any problems or issues you have raised:

Sometimes helpful, but recently the service has gotten worse and issues are no longer addressed or followed up let alone fixed.

Please share one thing (or more) which you wish you had known before you moved in:

Only one year fixed contracts without exception, high rent increases, bad maintenance.

Please tell us about the good and bad aspects of living in your local area:

Brilliant location and service from staff. Can get hot. Close to the train station and the parking is really handy.

How has the building management responded to any problems or issues you have raised:

Brilliant we have had no issues so far everything has been fine

Please share one thing (or more) which you wish you had known before you moved in:

The loading bay at the front of the property cannot be used for unloading furniture from your car when you move in. You will get a fine from the council.

Please tell us about the good and bad aspects of living in your local area:

Living at the copper works is ideal in terms of access to transport and proximity to restaurants and bars as it’s a 5 minute walk away. Due to it being in the city centre, there is a supermarket a 20 minute walk away in splott but has a small Co-op and Spar on the doorstep. Parking availability is very limited for 300 apartments, with no street parking available. The building is located next to a busy train track so noise can be loud at times but you get used to it. Overall, for the price you pay for living in the city centre, I think The Copper Works is a decent place to live. If you’re looking for somewhere that is close to the city centre but is far enough that you’re away from the main streets it is ideal

How has the building management responded to any problems or issues you have raised:

Reception team respond promptly, however the repairs and issues tend to take a month or two to be fixed.

Please share one thing (or more) which you wish you had known before you moved in:

Rooftop terrace is out of use the majority of the time.