243 Ealing Road, HA0

Please tell us about the good and bad aspects of living in your local area:

Would be a decent enough place to live if there was any return for the service charge. No security and no maintenance. Currently targeted by thieves on a daily basis who can just walk into the building. Has been like this for weeks and SMG couldn’t care less. Estate was supposed to be refreshed after a decade and hasn’t happened. Lifts have never worked properly.

How has the building management responded to any problems or issues you have raised:

They don’t respond. They send you emails, but don’t actually do anything that involves physical work

Please share one thing (or more) which you wish you had known before you moved in:

That you will have to pay service charges and ground rent on an ongoing basis, but will then have to pay for any work that needs doing on the estate yourself as SNG will just take the money and run

What is the best feature of your home:

Convenience – it is very near to the tube station and shops

Please tell us about the good and bad aspects of living in your local area:

Useful functional area in which to live. Good access to tube and buses. To local supermarkets. No social amenities or Cafes

How has the building management responded to any problems or issues you have raised:

Warm words but nothing gets done - ever. A bunch of nice people are employed to answer the phones and soothe you after making a complaint for the 50,000 time

Please share one thing (or more) which you wish you had known before you moved in:

That they are pathological liars. Possibly they just hate people-who knows

Please tell us about the good and bad aspects of living in your local area:

The range of shops, bars can be way better. With the amount of new high rises that are springing up, this is a must.

Please share one thing (or more) which you wish you had known before you moved in:

The neighborhood facilities such as GP, dentist, bus crowding etc.

What is the best feature of your home:

Space and feel of the interior, + the design of the doorways.

Please tell us about the good and bad aspects of living in your local area:

Transport links are amazing - 3 mins to tube, 24 hour bus opposite the development etc. Supermarket right across the road and a great cansl parh to take a walk) cycle as well. Very pleasant feel and not too crowded

Please share one thing (or more) which you wish you had known before you moved in:

More insight on materials and infrastructure used such as for heating, broadband etc

Please tell us about the good and bad aspects of living in your local area:

Positives; Close to underground, along the canal, local shops nearby and supermarket. Negatives; lots of abandoned buildings and the streets need an upgrade

Please share one thing (or more) which you wish you had known before you moved in:

Cost of living is too high. Rent is high enough along with council tax. Balcony now needs fixing