A guide to living in Wembley

Please tell us about the good and bad aspects of living in your local area:

The area is lovely, there are so many lovely restaurants and cafes around. Transportation is also very good; you can get pretty much anywhere from the underground station. Also not loud considering it’s next to the stadium.

How has the building management responded to any problems or issues you have raised:

Everyone has been incredibly helpful and forthcoming. Especially Maria always goes above and beyond to help!

Please share one thing (or more) which you wish you had known before you moved in:

Maybe inform potential tenants that they have to sort out their own council tax, as email is not very clear about that.

Please tell us about the good and bad aspects of living in your local area:

The local area has excellent acess to local shops and the Wembley Outlet as well as Jubilee and Metropolitan line on the tube

How has the building management responded to any problems or issues you have raised:

Categorical yes. The team, and particularly Faysal, has always gone above and beyond to make sure any problems or issues are resolved quickly and to my satisfaction.

Please share one thing (or more) which you wish you had known before you moved in:

You realise when you move here that there is a nice little community of neighbours in the flats who have always been pleasant!

Please tell us about the good and bad aspects of living in your local area:

The area is quiet and feels safe, but there’s not much selection when it comes to groceries, and there aren’t many affordable restaurants in the vicinity.

How has the building management responded to any problems or issues you have raised:

For any onsite maintenance, they’re usually quite quick to respond.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that the rent increase year on year would be so drastic. After all, they are a management company – they profit from tenants, they're not here to help you.

Please tell us about the good and bad aspects of living in your local area:

Would be a decent enough place to live if there was any return for the service charge. No security and no maintenance. Currently targeted by thieves on a daily basis who can just walk into the building. Has been like this for weeks and SMG couldn’t care less. Estate was supposed to be refreshed after a decade and hasn’t happened. Lifts have never worked properly.

How has the building management responded to any problems or issues you have raised:

They don’t respond. They send you emails, but don’t actually do anything that involves physical work

Please share one thing (or more) which you wish you had known before you moved in:

That you will have to pay service charges and ground rent on an ongoing basis, but will then have to pay for any work that needs doing on the estate yourself as SNG will just take the money and run

What is the best feature of your home:

Convenience – it is very near to the tube station and shops

Please tell us about the good and bad aspects of living in your local area:

Great variety of local shops, restaurants and facilities nearby, as well as open spaces, transport links are excellent! Living on Olympic Way has been an awsoem experience, the only slight downside is the aftermath of event days, but within 2 hours it's like nothing happened.

How has the building management responded to any problems or issues you have raised:

Effectively and efficiently, we've had little hassle getting the needed work done.

Please share one thing (or more) which you wish you had known before you moved in:

Coming from a hot country, I assumed aircon would be standard in a climate controlled building, but only heating is present. In summer this presents a challenge, so I had to purchase a portable aircon for my bedroom.