Higgins Homes PLC
Alphabet, NW6
63.42Ranked 35th out of 39 in Borough of Brent
3.42
Poor transparency
This development has a low number of verified resident reviews written in the last 12 months.
Facilities
Balcony
Bike storage
Communal gardens
Balcony
Bike storage
Communal gardens
Facilities
Balcony
Bike storage
Communal gardens
Balcony
Bike storage
Communal gardens
Higgins Homes PLC
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See how residents rate this development
6 total reviews
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
Stats
Overall
3.67
Facilities
2.67
Design
3.83
Location
3.67
Value
3.67
Management
2.00
Viewing 1-5 out of 6
MD (Owner)
Verified Resident
Alphabet, NW6
Oct 2023
Good value for money
MD (Owner)
Verified Resident
Alphabet, NW6
Oct 2023
Please tell us about the good and bad aspects of living in your local area:
Decent range of amenities near by and good access to public transportation. Paddington recreation ground nearby is a jewel
Please share one thing (or more) which you wish you had known before you moved in:
Poor quality of paint on the walls. No dimmable lights in the living room.
What is the best feature of your home:
Kitchen space, design and inbuilt devices, balcony, storage space
Facilities
Design
Location
Value
Management
Manager response
Thank you for taking the time to leave a review. Your feedback is instrumental in our ongoing efforts to enhance customer satisfaction. If you ever encounter any property management issues that leave you dissatisfied, please do not hesitate to reach out to your managing agents.
Posted by
Faye Cogman, Sales & Marketing
Nov 2023
Dimitris T (Owner)
Verified Resident
Alphabet, NW6
Oct 2023
Quality apartments on the doorstep of a great neighbourhood
Dimitris T (Owner)
Verified Resident
Alphabet, NW6
Oct 2023
Please tell us about the good and bad aspects of living in your local area:
Maida Vale being close is an excellent plus for amenities and green spaces. Not very close to a tube station but decent bus links. A fair compromise for the price point.
Please share one thing (or more) which you wish you had known before you moved in:
Nothing major as I was living nearby and reviewed the property in detail (with the help of Higgins’ sales team)
What is the best feature of your home:
Good appliances and a well functioning underfloor heating. The bathroom and kitchen finishes also give it the flat something extra over vs a standard ‘mass developer’ feel.
Facilities
Design
Location
Value
Management
Manager response
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about positive experience with Higgins Homes. Your kind words are truly appreciated, and they motivate us to continue delivering the best for our purchasers.
Posted by
Chris J, Head of New Homes
Oct 2023
Stephanie A (Tenant)
Verified Resident
Alphabet, NW6
Oct 2023
Tenant
Stephanie A (Tenant)
Verified Resident
Alphabet, NW6
Oct 2023
Please tell us about the good and bad aspects of living in your local area:
It’s a pleasant area to live in, I haven’t had any issues so far. its also close to shops and transport.
Please share one thing (or more) which you wish you had known before you moved in:
They are rude, often unprofessional and not always helpful.
What is the best feature of your home:
Expected the rooms to be a lot smaller but it’s surprisingly spacious. Quite a decent sized apartment.
Facilities
Design
Location
Value
Management
Manager response
Thank you for your recent review, your feedback is important to us.
Posted by
Faye Cogman, Sales & Marketing
Nov 2023
M (Owner)
Verified Resident
Alphabet, NW6
Mar 2023
Could have been done much better
M (Owner)
Verified Resident
Alphabet, NW6
Mar 2023
Please tell us about the good and bad aspects of living in your local area:
The location of the development is relatively good, transport links are not too far. The lack of any parking for residents is a downside
How has the building management responded to any problems or issues you have raised:
I haven’t issued any problem to the building management, all problems were the developer’s fault
Please share one thing (or more) which you wish you had known before you moved in:
That every small corner should have been checked for defects
Facilities
Design
Location
Value
Management
Manager response
Thank you for taking time to review your experience with Higgins Homes and sharing your feedback on the design and specification of your home at Alphabet We are dismayed to hear of your disappointment with the quality of your new home and frustration at the service level you have received since moving into your new home. We always take such comments seriously with the aim of improving these aspects of our homes going forward and have shared your comments with our Build and After Sales Teams for their particular consideration. Thank you once again for taking time to complete the review.
Posted by
Amanda Dixon, Sales Coordinator
Mar 2023
Renato S (Owner)
Verified Resident
Alphabet, NW6
Feb 2023
The development looks good overall,
Renato S (Owner)
Verified Resident
Alphabet, NW6
Feb 2023
Please tell us about the good and bad aspects of living in your local area:
The area is fine, we hope it will keep improving over time. We are having problems with the bin collection and amount of trash that accumulates. Around our building the street is quite dirty, the council is not cleaning enough compared to Westminster where we used to live.
How has the building management responded to any problems or issues you have raised:
Quite responsive for every query, but not always resolved at the first attempt.
Please share one thing (or more) which you wish you had known before you moved in:
That you can’t switch off the internal air system in the flat, is quite annoying
Facilities
Design
Location
Value
Management
Manager response
Thank you so much for taking the time to leave us feedback on your experience with Higgins Homes. We strive to improve our developments going forward, so your comments regarding building design will be shared with the Technical Teams and Architects for consideration at the planning stage in the future. We would welcome any further comments on this aspect which can be submitted to our mailbox at info@higginshomes.co.uk .
Posted by
Amanda Dixon, Sales Coordinator
Mar 2023
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews
Alphabet, NW6
Ranked 35th out of 39 in Borough of Brent