Landsby, Wembley Park, HA9

Please tell us about the good and bad aspects of living in your local area:

Very near to London designer outlet for plenty of value for money shopping options. Very close to Wembley Park and Wembley stadium station making commute to Central London very convenient

How has the building management responded to any problems or issues you have raised:

Resident team is the most helpful and prompt in resolving queries. Excellent support provided even during lockdown

Please share one thing (or more) which you wish you had known before you moved in:

Location and shopping options

Please tell us about the good and bad aspects of living in your local area:

I lived with Quintain for three years. I have never seen a team so useless. In at least three occasions my rent and utilities were wrong and it took them months to understand and rectify. The staff is an ever revolving door. Charges left ad right (that I disputed and didn’t have to pay but they will try). 30% base rent increase YoY. Avoid avoid where possible. The area is unsafe. In my time there there were three major crimes that happened. Dangerous to return home at night. They keep increasing police presence.

How has the building management responded to any problems or issues you have raised:

Small repairs were dealt with quickly but bigger stuff like the plumbing took ages or in the case of the smell it was never solved. The staff was very incompetent.

Please share one thing (or more) which you wish you had known before you moved in:

The 30% yoy rent increase. They have it as a standard and the lowest they’ll go is 15%. Yes some residents are in totally different charges because they bring in other people. Nobody pays the same. Join the residents WhatsApp groups to hear the truth from everyone. There was even a newspaper article of us complaining about them.

Please tell us about the good and bad aspects of living in your local area:

The local area has excellent acess to local shops and the Wembley Outlet as well as Jubilee and Metropolitan line on the tube

How has the building management responded to any problems or issues you have raised:

Categorical yes. The team, and particularly Faysal, has always gone above and beyond to make sure any problems or issues are resolved quickly and to my satisfaction.

Please share one thing (or more) which you wish you had known before you moved in:

You realise when you move here that there is a nice little community of neighbours in the flats who have always been pleasant!

Please tell us about the good and bad aspects of living in your local area:

Nicely built apartments sorrounded by good local amenities- but the management company is a huge let down.

How has the building management responded to any problems or issues you have raised:

Initial acknowledgment then they ignore the chase ups and repairs never get fixed

Please share one thing (or more) which you wish you had known before you moved in:

Reviews about management of the development - if I had known how poorly the repairs are dealt with I would had chosen another development

Please tell us about the good and bad aspects of living in your local area:

Firstly, Wembley Park is starkly different from Wembley central. It is so nice. There are all kinds of restaurants and shops imaginable. The London Designer Outlet, The restaurant street, the Padel park, the list goes on. Highly recommended, two thumbs up.

How has the building management responded to any problems or issues you have raised:

I personally have had 3 major issues. They were promptly addressed and corrected by Karolina & Lucian. The building/community security is excellent.

Please share one thing (or more) which you wish you had known before you moved in:

The dogpark at Elvin gardens is sometimes noisy, but it's usually very brief.