Rental Only
Award winner 2023

The Well House, SM1

1st

Ranked 1st out of 7 in Borough of Sutton

By Greystar

4.26

(149 reviews)

The Well House offers one, two, three-bedroom apartments and penthouses. Residents have access to facilities including a concierge and an on-site gym. Additionally, the development is a two-minute walk to Sutton station, providing rail services directly into Central London.

Facilities

  • 24hr onsite management

  • Balcony

  • Bike storage

  • Communal gardens

  • Concierge

  • Gym

  • Lounge

  • Onsite maintenance

  • Parking

  • Pet friendly

  • Private dining

  • Resident events

Useful to Know

  • Rental price: £1,750-£3,250 pcm
  • No. of beds: 1, 2, 3 beds
  • Availability: Yes

Awards

  • Excellence Award: 2023

  • Design Award: 2023

  • Facilities Award: 2023

  • Location Award: 2023

  • Value Award: 2023

  • Management Award: 2023

  • Company logo for Greystar

Example Properties

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Latest Reviews

4.26

149 total reviews

Stats

Overall

4.14

Facilities

4.28

Design

4.37

Location

4.67

Value

3.93

Management

3.93

Viewing 1-5 out of 149
Wonderful management and staff

Nisha D (Tenant)

Verified Resident

May 2024

All the staff members are lovely at The Well House. We have been welcomed so well by Jasmine, Matty and Chris! Additionally, Stuart and Teresa in management have both been super helpful! It’s only been a week and they’ve solved all our problems within a flash! Everyone is so kind and friendly!

Please tell us about the good and bad aspects of living in your local area:

The station is ONLY 4 mins walk! Everything’s nearby from shops, restaurants, high street, groceries, salon, you name it! Parking nearby at Morrisons and B&Q.

How has the building management responded to any problems or issues you have raised:

Stuart and Teresa have both been super helpful! It’s only been a week and they’ve solved all our problems within a flash! They’re both so kind and friendly!

Please share one thing (or more) which you wish you had known before you moved in:

How smooth everything was going to be The ‘professional cleaning’ hadn’t been done properly so maybe change who you use.

5

Facilities

5

Design

5

Location

5

Value

5

Management

Manager response

Hi Nisha, Thank you for your 5 Star Review. So pleased to see that your experience with us was a positive one and I'm glad to see we have been able to resolve any issues promptly. We will take on board your feedback with regards to the cleaning to ensure this improves going forward. I really hope you enjoy your stay at The Well House and look forward to seeing you at our next resident event! All the best, Chris

Posted by

Christopher Dias, Community Manager

May 2024


Enjoying living in The Well House

Mialma82 (Tenant)

Verified Resident

Jun 2024

My husband and I moved here recently and the move has been smooth sailing. Apart from aching bodies it has been pleasant. The management team have been superb especially Stuart the maintenance guy who repaired a broken leg on our bed. Quick response to call.

Please tell us about the good and bad aspects of living in your local area:

The location is fantastic. 3 minutes walk to Sutton Station. Close by to major supermarkets, shops and restaurants.

How has the building management responded to any problems or issues you have raised:

The management team have been amazing with the transition of moving in. It was smooth sailing from beginning to end.

Please share one thing (or more) which you wish you had known before you moved in:

Definitely consider moving here! Its in a great location and you won’t be disappointed.

4

Facilities

4

Design

5

Location

4

Value

4

Management


Happy to live here!

Scarlett (Tenant)

Verified Resident

Jun 2024

The property is well managed. The application process was quite smooth with the great help from Jasmine. When we first arrived, Jasmine did a tour around with us to introduce the facilities and helped us settle in quickly. Facilities such as the resident lounge, gym and garden are great and tidy. What impressed us most is the quick response from the property management team. When we moved in, we noticed some minor defects in the furniture and fittings. Jasmine arranged a repair service timely, and advised us to keep record so as to make sure that we won't be held liable for the damages/ casual wear & tear that took place before our move-in. She is very professional, friendly and helpful!

Please tell us about the good and bad aspects of living in your local area:

A very convenient location with nice shops and restaurants around. The Sutton station is just around the corner.

How has the building management responded to any problems or issues you have raised:

We reported maintenance issue concerning the cooker hood. Stuart came shortly after to repair the light and replace the filter paper. He is very helpful and friendly!

Please share one thing (or more) which you wish you had known before you moved in:

So far so good, it would be even better if we could know more about the furniture (size, condition, etc.) for better preparation, esp. for tenants coming from abroad.

5

Facilities

4

Design

5

Location

4

Value

5

Management


Property management is very good.

Shantanu J (Tenant)

Verified Resident

Jun 2024

Property management is very good. Day to day issues addressed promptly. Stuart from maintenance team is very good and experienced. Resolved all the issues very effectively. He has very hands on knowledge of all the issues be it furniture, plumbing etc

Please tell us about the good and bad aspects of living in your local area:

The location of building is very good. Proximity to everything be it station, bus stops or day to day grocerries.

How has the building management responded to any problems or issues you have raised:

Management is very kind and resolve all the issues promptly

Please share one thing (or more) which you wish you had known before you moved in:

There is nothing as such which I want to point out over here. I got all what I need

5

Facilities

5

Design

5

Location

5

Value

5

Management


Convenient and great place to live

Daniel (Tenant)

Verified Resident

Jun 2024

The design is modern and comfortable. The concierge and the mail room design give us a sense of security. Property is managed well, well informed of the regular maintenance by emails and notices posted in the elevators. Big credit to the leasing and property management team.

Please tell us about the good and bad aspects of living in your local area:

High proximity to high street with large variety of shops and supermarkets such as Morrisons, M&S and ALDI. 2 minutes from the train station and various bus stops.

How has the building management responded to any problems or issues you have raised:

Property is managed well, swift response and well informed of the progress after repair request was sent to the property management team.

Please share one thing (or more) which you wish you had known before you moved in:

So far so good, everything is being introduced and not much extra you need to prepare except for the mattress

5

Facilities

5

Design

5

Location

5

Value

5

Management

Manager response

Dear Daniel, Thank you so much for your fantastic 5 Star review. It is very pleasing to hear how you have received a satisfactory service including fast and informative updates following maintenance visits. We appreciate your feedback and we hope you continue to enjoy your stay at the Well House. Kind regards, Chris Dias

Posted by

Christopher Dias, Community Manager

Jun 2024


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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

The Well House, SM1

1st

Ranked 1st out of 7 in Borough of Sutton

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